Goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from registered businesses.

Use the find a business or organisation search tool to check if the business you want to pay is a registered Centrepay business. If it is, you can set up a Centrepay deduction.

Accommodation - includes rent, bond and arrears

You can set up a Centrepay deduction for these accommodation costs.

Accommodation typeCosts you can pay for
Boarding house accommodationBoard or lodgings either in a private home, or other shared accommodation.
Caravan parkRental fees or site costs in a caravan park.
Community housingAccommodation provided by community or Indigenous organisations.
Short term accommodation

Short term accommodation, including:

  • emergency, sheltered and other crisis accommodation
  • rehabilitation accommodation
  • hostel accommodation, but not for holidays
  • motel or hotel accommodation, but not for holidays
  • caravans and mobile-style accommodation, but not for holidays.
Indigenous short term accommodation

Short term accommodation for Indigenous Australians, including:

  • sheltered accommodation
  • disability accommodation
  • rehabilitation accommodation
  • hostel accommodation.
Private landlordsRent charged by landlords for private accommodation.
Real estate agentsRent paid to an appointed real estate agent.
Property managementRent paid to an appointed property manager.
Supported accommodation

Fees and charges for:

  • retirement villages
  • nursing homes
  • lifestyle villages
  • hospice-style accommodation.

There are some accommodation types you can’t pay for with Centrepay.

Education and employment

You can set up a Centrepay deduction for these education and employment costs.

Education and employment typeCosts you can pay for
Child care services

Costs for child care services provided by approved child care providers, including:

  • ongoing care
  • after school care
  • occasional or
  • holiday care.
Education expenses

Fees and charges for services to registered educational providers. This includes related educational expenses such as:

  • uniforms
  • equipment
  • workshops
  • excursions.
Employment expenses

Employment related expenses, including:

  • tools of trade
  • work uniforms
  • protective clothing
  • training
  • footwear.

Health

You can set up a Centrepay deduction for these health related costs.

Health typeCosts you can pay for
Funeral

Funeral related expenses, including:

  • funeral plans and bonds
  • prepaid funerals
  • actual costs of a funeral paid to funeral homes
  • accredited and registered funeral directors or other providers.

There are some items you can’t pay for with Centrepay.

Ambulance

Expenses related to using an ambulance or other service provided by:

  • the Royal Flying Doctor Service
  • emergency helicopter transfer service
  • other similar services.
Medical services and equipment

Expenses related to medical services such as:

  • consultations
  • medication
  • hospital costs
  • rehabilitation
  • equipment such as wheelchairs, crutches, oxygen tanks
  • veterinarian expenses for domestic pets.
Disability and community services

Expenses related to goods or services for disability and community services, including:

  • accommodation costs
  • respite for carers
  • travel and transport
  • education and training programs
  • meal preparation
  • home care services
  • therapy services
  • assistive equipment
  • child and family contact services.

Social and recreational

You can set up a Centrepay deduction for these social and recreational expenses.

Social and recreational typeCosts you can pay for
Social and recreational commitments

Expenses related to social and recreational commitments, including:

  • sporting activities and equipment
  • musical activities and equipment
  • church donations
  • sponsorships.

Finance services

You can set up a Centrepay deduction for these financial costs.

Finance typeCosts you can pay for
Community group loansLoans to approved community organisations.
No interest loansNo Interest Loans issued by Good Shepherd Microfinance.
General community housing loansLow interest housing loans provided by community or Indigenous organisations.
Special interest loansAppropriate loans from businesses registered to use Centrepay.
Insurance services

Insurance for any of the following:

  • house
  • home contents
  • vehicle
  • boat
  • caravan
  • pet
  • approved and regulated private health insurance.

There are some items you can’t pay for with Centrepay.

Savings

Deposits paid to microfinance savings plans. These include:

  • deposits to accounts
  • schemes or programs that don’t charge fees for savings or put you at a disadvantage.

These are available through partnerships between some:

  • not for profit organisations
  • financial institutions.

Financial institutions must be regulated and authorised under the Banking Act 1959. They must also hold an Australian Financial Services Licence.

Legal and professional services

You can set up a Centrepay deduction for these legal and professional services costs.

Legal and professional typeCosts you can pay for
Court finesCourt-imposed fines and expiration notices including paying compensation to victims of crime. You must contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.
Court infringementsInfringements, such as speeding or parking fines. You need to contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.
Professional services

Professional services and related expenses including:

  • legal
  • accounting
  • financial planning
  • document costs relating to births, deaths and marriages.

Travel and transport

You can set up a Centrepay deduction for these travel and transport related costs.

Travel and transport typeCosts you can pay for
Motor vehicle registration

Expenses related to vehicle registration including:

  • cars
  • motorbikes
  • caravans
  • boats and trailers
  • paying for compulsory third party insurance.
Travel and transport

Travel and transport costs and expenses including:

  • Return to Country program
  • general transportation costs
  • furniture removal and storage
  • vehicle repairs
  • fuel.

There are some items you can’t pay for with Centrepay.

Utilities and household related costs

Utilities

You can set up a Centrepay deduction for these utilities costs.

Utilities typeCosts you can pay for
Council services

Expenses related to council services including:

  • land
  • water
  • sewerage.

Rates and other services provided by:

  • local councils
  • shires
  • authorities.
Local council community servicesCommunity service costs provided by local councils or shires.
ElectricityExpenses related to use of electricity.
GasExpenses related to use of mains or bottled gas.
Telecommunications

Expenses related to telecommunication services including:

  • fixed telephone line rental and use
  • mobile
  • internet
  • data services.
Water

Expenses related to connection and provision of water services.

There are some items you can’t pay for with Centrepay.

Household

You can set up a Centrepay deduction for these household costs.

Household typeCosts you can pay for
Basic household items

Expenses related to the purchase of basic items for use by household members, such as:

  • clothing and footwear
  • small appliances
  • whitegoods
  • furniture
  • repair services for appliances and whitegoods.
Household goods lease and rental

Expenses related to rental of household goods. These include whitegoods, electrical and furniture, where:

  • a regulated lease under the National Consumer Credit Protection Act 2009 applies
  • the lessor holds an Australian Credit Licence.

There are some items you can’t pay for with Centrepay.

Food provision

Food and personal item related costs, including:

  • grocery and community store purchases
  • meals on wheels.

There are some items you can’t pay for with Centrepay.

Home care and trade services

Expenses related to home care services including:

  • domiciliary care
  • household maintenance
  • pest control
  • home security
  • technical aids
  • home modifications to assist mobility.

This includes trade services, such as:

  • electricians
  • technicians
  • plumbers
  • gardeners.
School nutritionExpenses related to community and school based nutritional programs for students.
Page last updated: 31 January 2024.
QC 37951