Book a general My Aged Care information appointment online

Published: 22 April 2025

You can now book a free face-to-face appointment online for general information about aged care.

Book a general My Aged Care appointment online using either:

  • the Express Plus Centrelink mobile app
  • your Centrelink online account through myGov.

You can also book an appointment by calling the Aged Care line or visiting a service centre.

Staff can refer you to an Aged Care Specialist Officer (ACSO) if needed.

These online bookings are available for general information appointments only. For specialised help from an ACSO, you can book an appointment by calling 1800 227 475 or visiting a service centre.

Find out how to contact us and book an appointment.

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Page last updated: 22 April 2025.
QC 81118