If your patient is thinking about aged care services, we can help them find out how much they’ll pay.
My Aged Care can tell them if they can get government-funded aged care services. An Aged Care Specialist Officer (ACSO) can also help your patient in more detail with aged care matters.
Your patient can apply to get an aged care calculation of their cost of care using one of our printed forms.
If they don’t have access to a printer they can either:
- call us on the Aged Care Line and ask us to post the form
- go to a service centre and ask for the form.
You can print the form for them.
If your patient needs help dealing with us, they can have an authorised representative to deal with us on their behalf. They can authorise someone to enquire, update, act or get payments for them.
Home Care Package Calculation of your cost of care form (SA456)
Residential Aged Care Calculation of your cost of care form (SA457)
Residential Aged Care Property details for Centrelink and DVA customers form (SA485)
Contact numbers available on this page.
Services Australia Aged Care line
Use this line to talk about your aged care services, and home care package or aged care home costs.
There are other ways you may want to contact us.