When and how to tell us about your travel

You must tell us within 14 days if any of the following apply:

• either you or the person you care for goes overseas
• you go overseas together but will spend some time apart
• you go overseas together for more than 6 weeks
• either of you are leaving to live in another country
• you get Carer Payment under a social security agreement with another country.

Going overseas includes going on a cruise into international waters.

Australia’s immigration department will tell us when you leave. They will also tell us when you return.

Read more about payments while outside Australia.

Tell us about your travel online

You can tell us about your travel plans and provide supporting documents online.

If your Centrelink online account is linked to myGov, sign in now to do this. If you don’t have a myGov account or a Centrelink online account you’ll need to create them.

Sign in to myGov

We may ask you for supporting documents about your travel. If we do, you should give us your evidence supporting documents before you leave Australia. The documents you need to provide depend on your circumstances. If you don’t give us the evidence before you leave Australia, your payment may stop when you depart. If we’ve stopped your payment, we’ll reassess it once we get your supporting documents.

You can also use your online account to get information on how your travel could affect your payments and concession cards.

Other ways to tell us about your travel

If you can’t use an online account, tell us your travel plans by either:

• calling the Disability, sickness and carers line
• going to a service centre.