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We have information in different languages about What help there is when a child dies
For help with Medicare, you can call the Medicare program line. Let us know if you need an interpreter and we'll arrange one for free.
If your child has died, the type and amount of bereavement assistance you can get depends on all the following:
- your individual circumstances
- if you were getting a payment before their death
- when you tell us about their death.
When you tell us about their death, we’ll work out how much and for how long we can pay you. Call the Families line so we can help you. Say the word ‘bereavement’.
There are also support services available to help you.
Payments you may get
The bereavement assistance you get depends on your situation.
Family Tax Benefit
If you get Family Tax Benefit (FTB) you can continue to get this after your eligible child has died. You can get it as either:
- a fortnightly payment for up to 14 weeks
- a lump sum payment.
If you haven’t yet claimed FTB for your child, you can either:
- claim for FTB bereavement payment now
- claim FTB as a lump sum at the end of the financial year.
The amount and period we can pay you for depends on both of the following:
- your family’s income
- the age of each child in your family.
You may get a top-up of the Newborn Supplement with your FTB bereavement payment. We’ll pay you the top-up if both of the following happened:
- your child died before their first birthday
- you got the lower amount of Newborn Supplement for them.
Double Orphan Pension
You can get up to 14 weeks of Double Orphan Pension and FTB bereavement payment for a child who dies. You can choose to get this as either:
- a lump sum
- a fortnightly payment of Double Orphan Pension for up to 14 weeks after their death.
Parenting Payment
If you’re single and your only qualifying child dies, you can continue to get Parenting Payment for up to 14 weeks after the child’s death.
If you need ongoing income support, you’ll need to claim another payment at the end of the 14 week bereavement period. You can use the Payment Finder to see what payments you may be eligible for.
JobSeeker Payment or Youth Allowance
If you’re a single principal carer and your only qualifying child has died, you’ll keep the higher rate of payment and concessions. You’ll keep these for 14 weeks after your child’s death. This applies if you meet these rules and you get either:
We’ll also reduce your mutual obligation requirements for up to 14 weeks after your child’s death.
Carer Allowance
If you’re getting Carer Allowance for an FTB eligible child who dies, you could get a bereavement payment. We’ll pay up to 14 weeks of Carer Allowance from the date of their death as a lump sum.
Carer Payment
If you’re getting Carer Payment for a child who dies, you may continue to get this payment for up to 14 weeks after the child’s death. This is to give you time to apply for another income support payment, if required. You will also get a lump sum bereavement payment. You’ll also be able to use your concession card for up to 14 weeks after their death.
Payments if your baby was stillborn
If your baby was stillborn or died shortly after birth, also known as neonatal death, your family may get one of the following payments:
- Parental Leave Pay for up to 20 weeks or 22 weeks depending on whether your baby was born before or after 1 July 2024
- Stillborn Baby Payment as a lump sum.
Time limits apply to claim one of these payments. You must submit your claim within 52 weeks from their date of delivery.
Payments if your baby died soon after birth
If your baby died shortly after birth, your family may be eligible for bereavement payments. These include any of the following:
- FTB bereavement payment for up to 14 weeks
- Parental Leave Pay for up to 20 weeks or 22 weeks depending on whether your baby was born before or after 1 July 2024
- Newborn Upfront Payment and Newborn Supplement up to 13 weeks paid with FTB Part A
- Parenting Payment for up to 14 weeks.
Medicare, concession and Health Care cards
If your child dies, we won’t issue you a new Medicare card, concession card or Health Care Card. If you’d like a new card, you can call Medicare general enquiries and ask for one. Otherwise, the details will stay the same until your current card expires.
Contact numbers available on this page.
Medicare program
Use this line if you need help with a claim, enrolments, ordering a new card or have a Medicare general enquiry. Let us know if you need an interpreter and we’ll arrange one for free.
There are other ways you may want to contact us.