The survey is being run by Instinct and Reason from 31 March to 30 April 2025 and takes about 15 minutes to complete.

If you get selected, you’ll get an email with instructions.

We’ll ask you about:

• your satisfaction with Services Australia
• how Services Australia communicates with you
• your professional experience of Medicare programs.

All responses are anonymous, and we won’t ask for any personal information.

If you have any questions, you can email medicare.satisfaction@servicesaustralia.gov.au.