Apply for NASH

Before you apply for your NASH PKI certificate, make sure:

• your organisation is registered in the Healthcare Identifiers (HI) Service
• you’re linked as an organisation maintenance officer (OMO)
• your individual Provider Digital Access (PRODA) account is linked to your Healthcare identifiers-Individual (HI) record in Health Professional Online Services (HPOS).

You need to provide a mobile phone number. We’ll send you a text message when your certificate is ready and add this number to the system.

You must read the Certificate Policy, Terms and Conditions of Use and Relying Party Agreement. You agree to them when you submit your online application.

Read our terms and conditions as part of our PKI policy documents.

You need a PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link the service.

Only organisation maintenance officers (OMOs) can request and link NASH PKI certificates.

To request a NASH certificate, you need to log in to your PRODA and then:

1. Select Go to service on the HPOS tile.
2. If prompted, select No Organisation – Proceed as an individual only.
3. Select My programs, and then Healthcare Identifiers and My Health Record.
4. Select Healthcare Identifiers - Manage existing records, then your required organisation record.
5. Select My organisation details,then Certificates tab.
6. Select Request a NASH PKI site certificate or Renew and then Enter mobile number and acknowledge the two tick boxes.
7. Select Save Changes and then select Submit.

When the certificate is ready, your Personal Identification Code (PIC) will be sent in a text message. You need the code to activate the certificate.

After you get the PIC, go to the Certificates tab in HPOS to download the certificate. The download link will be available for 30 days from the date it’s issued.

After we’ve processed your application we’ll send you a text message letting you know your certificate is ready to download from HPOS.

The message will include your Personal Identification Code (PIC) to allow you to install the certificate.

You need to install and import your NASH PKI certificate into your digital health software systems. Read more about this on the My Health Record website.

If you need help installing the NASH supporting certificates, please contact your software developer.