Changes to the way we calculate your Support at Home contributions
Under the new Aged Care Act, your income and asset information determines how much you’ll contribute towards your Care.
Don’t fall for fake robodebt messages
Be sure the communication you receive about the robodebt class action is genuine.
We can help you understand the changes under the new Aged Care Act
Our specialist staff can help you understand changes under the new Aged Care Act so you can plan with confidence.
A message from the CEO - November 2025
We’re making changes to our services so they’re accessible and inclusive for all Australians.
Indigenous Service Officers celebrate deadly milestone
For 50 years Indigenous Service Officers have built genuine partnerships with Aboriginal and Torres Strait Islander communities, getting the best outcomes for customers.
Auslan On-Demand brings faster access to sign language interpreters
Customers who are deaf or hard of hearing can now connect with an Auslan interpreter within 30 minutes.
Working with the community to improve Centrepay
We’ve used feedback from a wide range of stakeholders to reform Centrepay and help protect customers.
Check and track your Child Care Subsidy (CCS) absences
You get CCS for up to 42 absence days per child each financial year. You can use absence days for any reason, including if your child is on holiday.
We can help if you’re experiencing family and domestic violence
Family and domestic violence (FDV) can affect anyone no matter their age, gender or sexual orientation. It’s important to protect yourself and stay safe.
Misinformation about bonus Centrelink payments
There are unofficial websites and social media accounts sharing fake news about Centrelink payments, including ones that are no longer available.