Get help from Centrepay complaints specialists
As part of our recent changes, we now have complaints specialists to work with customers and businesses to help resolve Centrepay issues.
New reporting process for aged care lump sum balances
From 1 December, aged care providers are required to inform us of your residential aged care lump sum balances as part of their monthly reporting.
Centrepay’s improved compliance strategy
This helps approved businesses follow the rules and understand their obligations. This includes for compliance audits and assurance checks.
Get your Medicare provider number quicker with HPOS
Use Health Professionals Online System (HPOS) to get your Medicare provider number during the peak period.
Plan ahead and set yourself up this tax time
There are things you can do now to help avoid surprises after lodging your tax return or confirming your income.
It’s not too late to claim the Tertiary Access Payment (TAP) for 2025
If you relocated to a regional or remote area this year to start studying, you may be eligible to claim up to $5,000 before 31 December.
It’s not too late to claim ABSTUDY for 2025
Aboriginal and Torres Strait Islander high school students can still claim ABSTUDY for 2025. You will need to claim before the end of the year.
Public holiday closures over the Christmas and New Year period
Your Centrelink payment and reporting dates may change due to the upcoming public holidays.
Changes to the way we calculate your Support at Home contributions
Under the new Aged Care Act, your income and asset information determines how much you’ll contribute towards your Care.
Don’t fall for fake robodebt messages
Be sure the communication you receive about the robodebt class action is genuine.