Crisis Payment for extreme circumstances family and domestic violence
You may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.
Making your relationship official
Your relationship can be official in a few ways. Your relationship may be de facto, registered or married. You may need to confirm your relationship status with us.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Employment income reporting
We need to know the gross employment income you and your partner get so we can pay you the right amount.
Breaking up with your partner
If you break up with your partner, you need to tell us so we can keep paying you the right amount.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Getting together for relationship changes
Being in a relationship, whether it’s new or not, can affect what payments you can apply for and how much you’ll get.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.