Electronic messaging
A service that lets you get important text messages or emails from us. You don’t need an online account for this.
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
What Centrepay is
Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
Temporary Financial Hardship additional child care subsidy amount
You’ll be able to access 100 hours of subsidised care each fortnight for your child.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
Income specific to Aboriginal and Torres Strait Islander Australians
If you or your partner earn an income or someone gives you money from any source, you need to let us know.

Time’s running out to claim Family Tax Benefit as a lump sum
You need to submit your Family Tax Benefit (FTB) lump sum claim, for the 2023-24 financial year, by 30 June 2025.
How to claim Assistance for Isolated Children
Complete the following steps to claim Assistance for Isolated Children. Before you start, check if you can get it.
What happens if you change how you transfer child support while you get FTB Part A
If you change how you collect child support, it could impact your FTB Part A. It could also impact our ability to recover underpayments of child support.
Disputed care and interim periods
Disputed care is when parents stop following a written care arrangement without both parents agreeing to do so. An interim period may apply when this happens.