Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
- Rent Assistance
- What you need to do
Review of your details when you get Rent Assistance
We may ask you to check that your rent or accommodation details are up to date to make sure you’re getting the right amount of Rent Assistance.
- Top payments
- Centrelink Compensation Recovery
When you get lump sum compensation
If you get lump sum compensation, it can affect income support payments you get from us.
- Who can get it
- Dependent or independent
Permanent independence for Youth Allowance for students and Australian apprentices
If you’re 22 or older we’ll treat you as permanently independent. We may also do this in certain circumstances.
- Permanent independence
- If you’re independent through work
Independent for Youth Allowance through part time work or earnings for rural and remote students
You may be independent through work for Youth Allowance if you’re a student from a rural or remote area.
- Income
- Income specific to Aboriginal and Torres Strait Islander Australians
Special types of income specific to Aboriginal and Torres Strait Islander Australians
If you’re Aboriginal, Torres Strait Islander or both and you or your partner get special types of income, you need to let us know so you don’t get a debt.
- Who can get it
- Rent and accommodation types for Rent Assistance
Travelling, site and mooring fees rent type for Rent Assistance
If you pay site or mooring fees where you live or when you’re travelling, you may be eligible for Rent Assistance under this rent type.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
- Top payments
- Austudy
How much Austudy you can get
The amount of Austudy you get depends on how much you earn.