Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
How to get reminders to report income to Centrelink
If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
- How to keep your payment
- Employment income reporting
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
- How to keep your payment
- Employment income reporting
How to report your income to Centrelink
You can report your employment income in different ways.
- Who can get it
- Costs it covers
ABSTUDY Fares Allowance for car travel
ABSTUDY Fares Allowance can cover the cost of car travel.
- Assets test
- Asset types
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
- Assets test
- Asset types
Private trusts and companies
If you’re part of a private trust or company, we need to know your share of the income and assets.