Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Information you need to know about reporting employment and using the Earnings Worksheet form (SU505(i))
Information about how your payment is affected by income from full time, part time or casual employment and what other assistance we may also provide.
FIS income and assets information online
We have information online to help you understand the income and assets tests.
FIS deeming video
Watch this video to learn more about deeming.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
When you’ll get your first Austudy payment
There may be one or more waiting periods that apply before you get your first Austudy payment.
Financial investments
The value of your financial investments counts in the assets test and income test for payments from us.
Private trusts and companies
If you’re part of a private trust or company, we need to know your share of the income and assets.