Access to information
Providing you a number of ways to access documents and the information we have.
Assets test for allowances
We use the assets test to help us work out if you can be paid an allowance and how much you'll get.
Parental income limits for Tertiary Access Payment
We check your parents’ or guardians’ income when you claim Tertiary Access Payment.
When you’ll get your first Austudy payment
There may be one or more waiting periods that apply before you get your first Austudy payment.
FIS deeming video
Watch this video to learn more about deeming.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
FIS income and assets information online
We have information online to help you understand the income and assets tests.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
Financial investments
The value of your financial investments counts in the assets test and income test for payments from us.
Private trusts and companies
If you’re part of a private trust or company, we need to know your share of the income and assets.