Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Looking for work
- Most useful information
Business details form (MOD F)
Use this form to let us know about you or your partner's involvement in a business.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
- Employment income reporting
- When to report
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your study details
Instructions on how to update your study details for Youth Allowance, Austudy, ABSTUDY, Tertiary Access Payment and Pensioner Education Supplement using your Centrelink online account.
Cancelling your payment online
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.
- Employment income reporting
- When to report
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
- Relationship changes
- Most useful information
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
- How much you can get
- Income and assets tests
What the parental means test is for Youth Allowance students and Australian Apprentices
We assess your parents’ or guardians’ income when you claim Youth Allowance as a dependent student or Australian Apprentice.
- Youth Allowance for students and Australian Apprentices
- Who can get it
Dependent or independent for Youth Allowance as a student or Australian apprentice
When you apply for Youth Allowance for students and Australian Apprentices, we’ll assess you as being either dependent or independent.