Most useful information for Medicare

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

1. How to claim
2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

1. Top payments
2. Medicare benefit tax statement

How to claim medical expenses on a Medicare benefit tax statement

Up until 20 June 2019 you can claim your out of pocket expenses for some medical items through the Australian Taxation Office (ATO).

1. Help for myGov, online accounts and mobile apps
2. Medicare online help guides

Medicare online account help - Add someone to your Medicare card

Instructions on how to add someone 15 or older to your Medicare card using your Medicare online account.

1. Medicare
2. How to claim

Getting Medicare benefits

We need your bank account details to pay your Medicare benefit to you. We can’t pay you without these details.

1. Top payments
2. Medicare card

Manage invites to your Medicare card online

Manage invites to your Medicare card or accept invites to be added to someone’s card when you’re 15 or older.

1. Medicare
2. How to claim

Medicare claims

Find out the different ways you can make a Medicare claim after you’ve paid your doctor.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.