Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Who needs to apply for a Health Care Card
You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.
How to manage your Health Care Card
Your options and obligations to hold a Health Care Card.
What other Health Care Cards are available
There are other cards that may suit you better.
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.
Change of circumstances when you hold a Low Income Health Care Card
You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.
What is a Medicare Entitlement Statement
A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.
Keep track of your PBS medicines
Keep track of your PBS medicines so you know when you’ve reached the PBS Safety Net threshold.
After you apply for a Medicare Entitlement Statement
We’ll process your application. It may take up to 8 weeks to process your application if you apply between July and November.