Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Request an Individual Healthcare Identifier form (MS003)
Use this form to register for an Individual Healthcare Identifier (IHI).
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
How to get a replacement or supplementary card
How to get a replacement PBS Safety Net card or an extra card for a family member.
Responding to an Objection form (CS4243)
Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.
Authorisation to act on an incapacitated person's behalf for Medicare purposes form (MO050)
Use this form if you want to act on behalf of someone who is incapable of managing their own affairs for Medicare services.
Cancel Nominee Arrangement form (SS532)
Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.
Who needs to apply for a Health Care Card
You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.
How to manage your Low Income Health Care Card
You can renew or report a stolen card, or tell us if things have changed.
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.