Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
How to manage your Health Care Card
Your options and obligations to hold a Health Care Card.
How to claim a Low Income Health Care Card
Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.
What other Health Care Cards are available
There are other cards that may suit you better.
What is a Medicare Entitlement Statement
A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.
After you apply for a Medicare Entitlement Statement
We’ll process your application. It may take up to 8 weeks to process your application if you apply between July and November.
Keep track of your PBS medicines
Keep track of your PBS medicines so you know when you’ve reached the PBS Safety Net threshold.
PBS Safety Net replacement or supplementary card application form (PB018)
Use this form to request a replacement or supplementary Pharmaceutical Benefits Scheme (PBS) Safety Net card.
Responding to an Objection form (CS4243)
Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.
How to claim External Breast Prosthesis Reimbursement Program
Complete the following steps to claim a reimbursement after you've purchased your external prosthesis. Before you start, check if you can get it.