- Moving to Australia
- Most useful information
Request an Individual Healthcare Identifier or amend an Individual Healthcare Identifier record form (MS003)
Use this form to register for or amend your registration of an Individual Healthcare Identifier (IHI).
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Top payments
- Low Income Health Care Card
How to manage your Low Income Health Care Card
You can renew or report a stolen card, or tell us if things have changed.
- Top payments
- Pensioner Concession Card
Who can get a Pensioner Concession Card
We'll automatically send you a Pensioner Concession Card if you get certain payments from us.
- Top payments
- Medicare Entitlement Statement
What is a Medicare Entitlement Statement
A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.
- Top payments
- Australian Government rebate on Private Health Insurance
Who can get a rebate on private health insurance
If you or your family pay private health insurance premiums, you may be eligible for the Australian Government Rebate.
- Australian Government rebate on Private Health Insurance
- Who can get it
Medicare levy surcharge if you don’t get private health insurance
If you don’t have private health insurance, you may have to pay a surcharge. This is only if your income is more than the Medicare levy surcharge threshold.
- Medicare online account
- How to set up your account
Common error messages when linking Medicare to myGov
Information about why you may not be able to link Medicare to your myGov account and how to correct the error.