Most useful information for Medicare

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Top payments
2. Pensioner Concession Card

How to manage your Pensioner Concession Card

Your options and obligations for a Pensioner Concession Card.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Seeking medical help
2. Most useful information

Authorisation to act on an incapacitated person's behalf for Medicare purposes form (MO050)

Use this form if you want to act on behalf of someone who is incapable of managing their own affairs for Medicare services.

1. Medicare Entitlement Statement
2. How to get one

After you apply for a Medicare Entitlement Statement

We’ll process your application. It may take up to 8 weeks to process your application if you apply between July and November.

1. Pensioner Concession Card
2. Who needs to apply

Renewing a Pensioner Concession Card

How to renew your Pensioner Concession Card.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

1. Low Income Health Care Card
2. Who can get a card

Benefits of a Low Income Health Care Card

You and your dependent child can get benefits if you have a Low Income Health Care Card.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.