Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Top payments
- Reciprocal Health Care Agreements
When Reciprocal health care agreements apply and you visit Australia
Information for visitors to Australia on Reciprocal Health Care Agreements.
- Top payments
- Australian Immunisation Register
How to add your immunisation history statements to a digital wallet
How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.
- Pensioner Concession Card
- Who needs to apply
Renewing a Pensioner Concession Card
How to renew your Pensioner Concession Card.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Top payments
- Pensioner Concession Card
Who needs to apply for a Pensioner Concession Card
You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.
- Health Care Card
- Who needs to apply
Renewing a Health Care Card
If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.