Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Top payments
- Health Care Card
Who can get a Health Care Card
You may get a Health Care Card if you get specific payments or supplements from us. You’ll get it if you’re on the maximum rate of Family Tax Benefit Part A.
- Top payments
- Pensioner Concession Card
How to manage your Pensioner Concession Card
Your options and obligations for a Pensioner Concession Card.
- Top payments
- Reciprocal Health Care Agreements
When Reciprocal health care agreements apply and you visit Australia
Information for visitors to Australia on Reciprocal Health Care Agreements.
- Medicare self service
- Medicare online account
Register for MyMedicare
You can register for MyMedicare using your online account or with your general practitioner. You can change or withdraw at any time.
- Reciprocal Health Care Agreements
- When Australians go overseas
Reciprocal Health Care Agreements - medical care when you travel to another country
To be covered under a Reciprocal Health Care Agreement (RHCA) with Australia, you’ll need to meet the agreement conditions.
- When Australians go overseas
- About reciprocal health care agreements
Reciprocal Health Care Agreement - visiting New Zealand
The Reciprocal Health Care Agreement (RHCA) we have with New Zealand may cover some of your medical costs in the New Zealand public health system.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.