- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Access to information
Providing you a number of ways to access documents and the information we have.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Health Care Card
- How to manage your card
Change of circumstances if you hold a Health Care Card
You need to tell us about any changes to your circumstances when you hold a Health Care Card.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
- Seeking medical help
- Most useful information
Medicare enrolment form (MS004)
Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.
- Health Care Card
- Who can get a card
What other Health Care Cards are available
There are other cards that may suit you better.
- Top payments
- Australian Immunisation Register
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.