Most useful information for Medicare

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Top payments
2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

1. Top payments
2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

1. Top payments
2. Australian Organ Donor Register

How to register as an Australian organ donor

You can record your decision in different ways. You can register online, use our app, or fill in a printed form.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.