Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Top payments
- Individual Healthcare Identifiers
How to get an Individual Healthcare Identifier
Find out how to get an Individual Healthcare Identifier (IHI).
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Health Care Card
- Who needs to apply
Renewing a Health Care Card
If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.
- Child Dental Benefits Schedule
- Who can get it
Eligibility checks for Child Dental Benefits Schedule
How to know if your child can get CDBS this year.
- Top payments
- Pharmaceutical Benefits Scheme
How to get PBS medicines
Some prescription medicines cost a lot of money. To make these medicines more affordable, the PBS can lower the cost.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- Seeking medical help
- Most useful information
Application to copy or transfer from one Medicare card to another form (MS011)
Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.