Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Who needs to apply for a Health Care Card
You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.
Who can get a Low Income Health Care Card
To get a Low Income Health Care Card your income needs to be below the income test limit.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Medicare Safety Net Registration and Amendment for Couples and Families form (MS016)
Use this form to register or amend your family's details for the Medicare Safety Net.
Review of a Medicare Decision form (HW051)
Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.
How to claim External Breast Prosthesis Reimbursement Program
Complete the following steps to claim a reimbursement after you've purchased your external prosthesis. Before you start, check if you can get it.
Eligibility checks for Child Dental Benefits Schedule
How to know if your child can get CDBS this year.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.