Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Renewing a Low Income Health Care Card
You need to renew your Low Income Health Care Card.
When Reciprocal health care agreements apply and you visit Australia
Information for visitors to Australia on Reciprocal Health Care Agreements.
How to get a Medicare Entitlement Statement
To get a Medicare Entitlement Statement (MES) you need to apply from 1 July each year.
How to manage your Pensioner Concession Card
Your options and obligations for a Pensioner Concession Card.
Access to information
Providing you a number of ways to access documents and the information we have.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Eligible payments for Child Dental Benefits Schedule
Receiving certain Centrelink payments allows children to access CDBS.
Medicare enrolment form (MS004)
Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.
What an immunisation history statement is
You can get 2 types of immunisation history statements.