Access to information
Providing you a number of ways to access documents and the information we have.
- Top payments
- Australian Immunisation Register
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.
- Top payments
- Australian Government rebate on Private Health Insurance
Who can get a rebate on private health insurance
If you or your family pay private health insurance premiums, you may be eligible for the Australian Government Rebate.
Digital card
Have your concession or health care card with you everywhere you take your smart mobile device.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
- Pensioner Concession Card
- Who needs to apply
Renewing a Pensioner Concession Card
How to renew your Pensioner Concession Card.
- Top payments
- Health Care Card
Who can get a Health Care Card
You may get a Health Care Card if you get specific payments or supplements from us. You’ll get it if you’re on the maximum rate of Family Tax Benefit Part A.
- Top payments
- Health Care Card
Who needs to apply for a Health Care Card
You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.