Assets test for allowances
We use the assets test to help us work out if you can be paid an allowance and how much you'll get.
Lump sums while on income support
A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
Keep track of your Centrepay deductions
You should check your deductions regularly to make sure they're still correct and make changes if needed.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Payment rates for Energy Supplement on Family Tax Benefit (FTB)
If you get a Family Tax Benefit the Energy Supplement amount you get depends on your and your partner’s circumstances and the payment or services you get.
What your Parenting Payment commitments are
There are some things you must do to keep getting your Parenting Payment.