Most useful information for Getting aged care services

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Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation to be your nominee so they can enquire or act on your behalf with Centrelink.

27
Nov 2024

Apply online for an Aged Care calculation of your cost of care

You can now apply through myGov to find out how much you need to pay towards your aged care costs.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to your or your partner’s details, you need to let us know.

  1. Top payments
  2. Continence Aids Payment Scheme

Managing your payment Continence Aids Payment Scheme

What you need to do and the options you have to manage your payment.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Your Centrelink payments when you move into an aged care home

Moving into an aged care home may change your income support payment. Some income support payments can be paid directly to your aged care provider.

  1. Who should apply
  2. You own your home

Aged care carer or close relative assessment for aged cost of care

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

  1. Top payments
  2. Aged care calculation of your cost of care

When you need financial hardship assistance to help meet aged care cost of care

Aged care financial hardship assistance may help if you need assistance to pay your aged care costs.

  1. Top payments
  2. My Aged Care face-to-face services

How to contact us about My Aged Care face-to-face services

There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Annual and lifetime caps for your aged care costs

There are annual and lifetime caps for your aged care costs. They apply if you started care after 1 July 2014.

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Page last updated: 10 December 2021.
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