Most useful information

The pages voted most useful by other website visitors.

  1. Growing up
  2. Most useful information

Adopting a child

We have a range of payments and services to help parents care for their newly adopted child.

  1. Living with disability
  2. Participating in the community

Disability champion videos

Watch videos featuring our Disability Champions who share their stories and achievements with us.

Employment income

This is pay you get for work you've done for an employer.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

Accessibility for Express Plus Centrelink mobile app

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Child Care Subsidy
  2. How much you can get

Your number of children in care can affect your higher Child Care Subsidy

You may get a higher Child Care Subsidy if you have more than one child aged 5 or younger in care.

  1. Child Care Subsidy
  2. How much you can get

Examples to help you understand your Child Care Subsidy

Understand how we work out your Child Care Subsidy rate and hours of subsidised child care.

  1. Top payments
  2. Child Disability Assistance Payment

How to get Child Disability Assistance Payment

You don’t need to claim for Child Disability Assistance Payment. If you’re eligible, we’ll pay it straight into your bank account.

  1. How much you can get
  2. Advance payments

Home Equity Access Scheme advance payment examples

Examples of Home Equity Access Scheme (HEAS) advance payment calculations.

Search results summary and pagination

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Page last updated: 16 July 2026.
QC 60800