Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
When and how to tell us about your travel payments while outside Australia
When you hold a Commonwealth Seniors Health Card, you may need to tell us if you’re leaving Australia.
Residence rules for a Commonwealth Seniors Health Card
To be eligible for the Commonwealth Seniors Health Card you must meet the residence rules.
Getting help to find work when you’re getting Disability Support Pension (DSP)
There’s support available if you want to work while getting Disability Support Pension (DSP) and need help to find or keep a job.
Terms and conditions of the Home Equity Access Scheme
You’ll need to accept terms and conditions to take part in the Home Equity Access Scheme.
Job search and financial help while getting Disability Support Pension (DSP)
If you’re looking for work, there’s support services to help you with your job search, self-employment or financial help.
Reciprocal Health Care Agreement - visiting the Netherlands
The Reciprocal Health Care Agreement (RHCA) we have with the Netherlands may cover some of your medical costs in the Netherlands public health system.
Eligible equipment for Essential Medical Equipment Payment
You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.
What you can use as security for a loan under the Home Equity Access Scheme
You can only use real estate in Australia as security for your Home Equity Access Scheme loan.