Most useful information

1. Managing your money
2. Most useful information

Financial information form (SS245)

Use this form to give us details of your financial information.

1. Contact us
2. When we may contact you

Using research and surveys to improve our services

We use research to gather feedback about our processes and services. Your views are important and can help improve our services.

1. How to balance your payment
2. Balancing Family Tax Benefit

Track the progress of your Family Tax Benefit balancing

You can track your Family Tax Benefit (FTB) balancing in the Express Plus Centrelink mobile app.

1. Parental Leave Pay
2. Who can get it

Residence rules for Parental Leave Pay

To be eligible for Parental Leave Pay you must meet the residence rules.

1. Parental Leave Pay
2. Who can get it

Meeting the income test for Parental Leave Pay

To get Parental Leave Pay, you must meet an income test.

1. Austudy
2. Who can get it

Income tests for Austudy

We use income tests to see if you’re eligible for Austudy and work out how much you’ll get.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

1. Youth Allowance for job seekers
2. How much you can get

Personal income test for Youth Allowance for job seekers

We use income tests to see if you’re eligible for a payment and work out how much you’ll get.

Accessibility for Express Plus Centrelink mobile app

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

1. Relationship changes
2. Making it official

Using a referee to verify your relationship status

We may need to ask a third party, a person we call a referee, to verify your relationship status. We’ll tell you when we need referee details.