Most useful information

The pages voted most useful by other website visitors.

  1. Employment income reporting
  2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. When Australians go overseas
  2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Italy

The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.

  1. Active scams
  2. Other Services Australia scams

Fake digital document signing scams

Scammers are contacting people and asking them to digitally sign a fake document that’s been created to steal personal information.

  1. Family Tax Benefit
  2. How to balance your payment

Balancing Family Tax Benefit

What you need to do to balance your Family Tax Benefit (FTB) payments depends on your circumstances.

  1. Who can get it
  2. Dependent or independent

Permanent independence for Youth Allowance for students and Australian apprentices

If you’re 22 or older we’ll treat you as permanently independent. We may also do this in certain circumstances.

  1. Permanent independence
  2. If you’re independent through work

Independent for Youth Allowance through full time work

You may be independent for Youth Allowance if you worked full time. You must have worked an average of 30 hours a week for at least 18 months within any 2 year period.

  1. Parental Leave Pay
  2. What can affect your payments

Paid Parental Leave scheme changes

From July 2026 Parental Leave Pay days are increasing and superannuation contributions will be paid from the Australia Taxation Office (ATO).

Avoid committing fraud

Do the right thing and avoid committing fraud by keeping your details with us up to date.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Maximum loan amount
  2. Security for the loan

When you have to pay costs for security for a loan under the Home Equity Access Scheme

You’ll be responsible for some of the costs involved with managing your Home Equity Access Scheme loan.

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Page last updated: 16 July 2026.
QC 60800