Most useful information

The pages voted most useful by other website visitors.

  1. How we assess your claim
  2. Disability Medical Assessment

What a Disability Medical Assessment is

A Disability Medical Assessment (DMA) helps us decide if you meet the medical rules for Disability Support Pension.

Ordinary waiting period

You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.

  1. Parental Leave Pay
  2. Who can get it

Residence rules for Parental Leave Pay

To be eligible for Parental Leave Pay you must meet the residence rules.

  1. Top payments
  2. Mobility Allowance

How much Mobility Allowance you can get

You can get a standard rate or higher rate of Mobility Allowance depending on your circumstances.

  1. How much you can get
  2. Choosing your loan payments

Maximum rate of pension for a loan under the Home Equity Access Scheme

The maximum pension rate we use for a Home Equity Access Scheme loan includes any supplements you get.

  1. Assurance of Support
  2. How to apply

Documents you need to provide to give an Assurance of Support

There are important documents you need to give us to provide an Assurance of Support.

  1. Top payments
  2. Income Bank

What an Income Bank is

Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.

  1. Top payments
  2. Parenting Payment

How much Parenting Payment you can get

How much Parenting Payment you can get depends on your and your partner’s circumstances.

  1. Pensioner Concession Card
  2. Who can get a card

Pensioner Concession Card for non-pensioners - 9 October 2017

We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.

Freedom of information

Under freedom of information (FOI) you have a right, with limited exceptions, to access documents we hold. An FOI request can take up to 30 days to process.

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Page last updated: 16 July 2026.
QC 60800