Most useful information

The pages voted most useful by other website visitors.

  1. Top payments
  2. Carer Payment

While you wait for your Carer Payment claim

There are some things you can do while you wait to hear about your Carer Payment claim.

  1. Top payments
  2. Carer Allowance

While you wait for Carer Allowance

There are some things you can do while you wait for your Carer Allowance claim outcome.

  1. Child health and safety
  2. Wellbeing

Support for foster carers and other non-parent carers

We support foster carers, grandparents, kinship carers and informal carers who provide ongoing care for a child.

  1. Contact us
  2. How to get more information from us

Claim compensation from us

If you believe we’ve made a mistake that caused you financial loss or injury, you may be able to claim compensation from us.

  1. Who can get it
  2. Meeting the work test

Work test examples for Parental Leave Pay

You can meet the work test for Parental Leave Pay in a range of circumstances.

  1. Who can get it
  2. Meeting the work test

Activities that count as work for Parental Leave Pay

Understand what activities count as part of the work test.

  1. Parental Leave Pay
  2. Who can get it

Residence rules for Parental Leave Pay

To be eligible for Parental Leave Pay you must meet the residence rules.

  1. Reciprocal Health Care Agreements
  2. When you visit Australia

Reciprocal Health Care Agreements - visiting from Ireland

If you’re visiting Australia from Ireland, you may be eligible for medical care under Medicare while you’re here.

Freedom of information

Under freedom of information (FOI) you have a right, with limited exceptions, to access documents we hold. An FOI request can take up to 30 days to process.

  1. How to balance your payment
  2. Balancing Child Care Subsidy

Track the progress of your Child Care Subsidy balancing

You can track your Child Care Subsidy (CCS) balancing online.

Search results summary and pagination

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Page last updated: 16 July 2026.
QC 60800