Most useful information

The pages voted most useful by other website visitors.

Centrelink payments and care arrangements

If a child’s care or shared care arrangements change, this may affect your Centrelink payments.

  1. Top payments
  2. Utilities Allowance

How to manage your Utilities Allowance

Your options and obligations when you get this payment.

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

  1. Having a baby
  2. When your baby arrives

Submit your claim if you didn’t do a pre-birth claim

If you didn’t do a pre-birth claim, you can start a claim after the birth of your baby.

  1. Essential Medical Equipment Payment
  2. Who can get it and how much you can get

Evidence for Essential Medical Equipment Payment

We may ask you for some evidence to prove you’re eligible for an Essential Medical Equipment Payment (EMEP).

  1. Essential Medical Equipment Payment
  2. Who can get it and how much you can get

Heating or cooling for medical needs

You can get the Essential Medical Equipment Payment (EMEP) for heating or cooling used for medical needs.

  1. Top payments
  2. Essential Medical Equipment Payment

How to claim Essential Medical Equipment Payment

Complete the following steps to claim Essential Medical Equipment Payment (EMEP). Before you start, check if you can get it.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Claim the Disaster Recovery Payment

Instructions on how to claim the Australian Government Disaster Recovery Payment or New Zealand Disaster Recovery Payment for an active disaster event using your Centrelink online account.

  1. Centrelink online account
  2. How to get help

Accessibility for Centrelink online account

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

  1. Pension Supplement
  2. How to manage your payment

Travel outside Australia rules for Pension Supplement

The travel rules of your main payment affect if you get Pension Supplement when you travel outside Australia.

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Page last updated: 12 December 2024.
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