Most useful information

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Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Contact us
  2. Find us

Video chat appointments

Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.

  1. How to manage your card
  2. Travel outside Australia

When and how to tell us about your travel payments while outside Australia

When you hold a Commonwealth Seniors Health Card, you may need to tell us if you’re leaving Australia.

  1. Commonwealth Seniors Health Card
  2. Who can get it

Residence rules for a Commonwealth Seniors Health Card

To be eligible for the Commonwealth Seniors Health Card you must meet the residence rules.

  1. What your commitments are
  2. Working while you get DSP

Getting help to find work when you’re getting Disability Support Pension (DSP)

There’s support available if you want to work while getting Disability Support Pension (DSP) and need help to find or keep a job.

  1. Home Equity Access Scheme
  2. Who can get it

Terms and conditions of the Home Equity Access Scheme

You’ll need to accept terms and conditions to take part in the Home Equity Access Scheme.

  1. Working while you get DSP
  2. Getting help to find work

Job search and financial help while getting Disability Support Pension (DSP)

If you’re looking for work, there’s support services to help you with your job search, self-employment or financial help.

  1. When Australians go overseas
  2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting the Netherlands

The Reciprocal Health Care Agreement (RHCA) we have with the Netherlands may cover some of your medical costs in the Netherlands public health system.

  1. Essential Medical Equipment Payment
  2. Who can get it and how much you can get

Eligible equipment for Essential Medical Equipment Payment

You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.

  1. Maximum loan amount
  2. Security for the loan

What you can use as security for a loan under the Home Equity Access Scheme

You can only use real estate in Australia as security for your Home Equity Access Scheme loan.

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Page last updated: 12 December 2024.
QC 60800