Most useful information

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Home Equity Access Scheme
2. How much you can get

Home Equity Access Scheme advance payments

You can choose to get your loan under the Home Equity Access Scheme as a lump sum advance payment.

1. Home Equity Access Scheme
2. Who can get it

Terms and conditions of the Home Equity Access Scheme

You’ll need to accept terms and conditions to take part in the Home Equity Access Scheme.

1. Contact us
2. When we may contact you

Using research and surveys to improve our services

We use research to gather feedback about our processes and services. Your views are important and can help improve our services.

1. Top payments
2. Parenting Payment

How much Parenting Payment you can get

How much Parenting Payment you can get depends on your and your partner’s circumstances.

1. What FIS information you can watch online
2. Job seekers

Help and payments from Services Australia FIS video

Watch this video to find out about the payments and services available from Services Australia if you’re made redundant.

1. JobSeeker Payment
2. How to report and manage your payment

Prepare to transfer to Age Pension from JobSeeker Payment

You can’t get JobSeeker Payment if you’re over Age Pension age.

1. Top payments
2. My Aged Care face-to-face services

How we can help you with My Aged Care face-to-face services

We can help you with information, access and referrals to face-to-face My Aged Care services.

1. Age Pension
2. How to prepare to claim

Decide how to claim Age Pension

There are a few options for claiming Age Pension. Before you start you should decide how you want to claim.

1. Top payments
2. Pension Supplement

How to manage your Pension Supplement

Your options and obligations for Pension Supplement.