Terms and conditions for electronic messaging
If you give us your mobile number or email address, you may get electronic messages from us.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
Getting a medical certificate for JobSeeker Payment
Tell us if you can’t work or study for a short time due to a sickness or injury. You’ll also need to give us a medical certificate.
Change of circumstances when you get JobSeeker Payment
You must tell us if things change as it may affect your JobSeeker Payment.
Getting your Parental Leave Pay
In many cases your employer will deliver your Parental Leave Pay to you. Sometimes, we’ll pay you directly.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
What happens when you give us a medical certificate for JobSeeker Payment
We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.
Eligible equipment for Essential Medical Equipment Payment
You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.
How much Parental Leave Pay you can get
Parental Leave Pay is based on the national minimum wage.
Working Credit
Lets you keep more of your income support payment and benefits if you're working.