Most useful information

1. Active scams
2. Medicare scams

Medicare phishing scams

Scammers are pretending to be from Medicare.

1. Centrelink letters online
2. You need to know

Your mailing address when you get Centrelink letters online

You should make sure your mailing address is up to date, even if you get Centrelink letters online.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

1. Commonwealth Seniors Health Card
2. Who can get it

Residence rules for a Commonwealth Seniors Health Card

To be eligible for the Commonwealth Seniors Health Card you must meet the residence rules.

1. Home Equity Access Scheme
2. How much you can get

Interest rate for loans under the Home Equity Access Scheme

We charge an annual interest rate of 3.95% that compounds each fortnight on the Home Equity Access Scheme loan balance.

1. Home Equity Access Scheme
2. How much you can get

Home Equity Access Scheme advance payments

You can choose to get your loan under the Home Equity Access Scheme as a lump sum advance payment.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Carer Payment
2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

1. Top payments
2. Health Care Card

Who needs to apply for a Health Care Card

You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.

1. Family Tax Benefit
2. Who can get it

Residence rules for Family Tax Benefit

To be eligible for Family Tax Benefit Part A and Part B you must meet the residence rules.