Most useful information

The pages voted most useful by other website visitors.

  1. Electronic messaging
  2. Who can use it

Terms and conditions for electronic messaging

If you give us your mobile number or email address, you may get electronic messages from us.

  1. Pension Supplement
  2. How to manage your payment

Travel outside Australia rules for Pension Supplement

The travel rules of your main payment affect if you get Pension Supplement when you travel outside Australia.

Information in your language

Read, listen to or watch information in your language about our payments and services. Use our free interpreter and translation service to do business with us.

  1. Housing
  2. Most useful information

Claim for Assistance for Isolated Children (AIC) form (SY040)

Use this form to claim Assistance for Isolated Children if your child cannot go to the nearest state school because of geographical isolation or a special need.

  1. Disability Support Pension
  2. How we assess your claim

Medical evidence for Disability Support Pension

You need to give us medical evidence if you claim Disability Support Pension (DSP), or have a medical review.

How to apply to transfer to Age Pension

If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.

  1. If you need to attend an assessment
  2. What happens during and after the assessment

If you have a reduced capacity to work

If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.

  1. Home Equity Access Scheme
  2. How much you can get

Maximum loan amount under the Home Equity Access Scheme

The maximum loan amount (MLA) is the most you can borrow through the Home Equity Access Scheme. We can’t pay you any more once your loan balance reaches your MLA.

  1. JobSeeker Payment
  2. What your commitments are

Getting a medical certificate for JobSeeker Payment

Tell us if you can’t work or study for a short time due to a sickness or injury. You’ll also need to give us a medical certificate.

  1. Parental Leave Pay
  2. How much you can get

Getting your Parental Leave Pay

In many cases your employer will deliver your Parental Leave Pay to you. Sometimes, we’ll pay you directly.

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Page last updated: 12 December 2024.
QC 60800