Most useful information

1. Top payments
2. Age Pension

How to prepare to claim Age Pension

There are several things to consider when you’re preparing to claim Age Pension.

1. What FIS information you can watch online
2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

1. Top payments
2. Mobility Allowance

How much Mobility Allowance you can get

You can get a standard rate or higher rate of Mobility Allowance depending on your circumstances.

1. Pensioner Concession Card
2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

1. Top payments
2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

1. Managing your money
2. Scams and identity theft

Active scams

We share information about active scams that target our customers.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Top payments
2. Pensioner Education Supplement

How much Pensioner Education Supplement you can get

Depending on your circumstances, there are 2 different rates of Pensioner Education Supplement you can get.

1. Essential Medical Equipment Payment
2. Who can get it and how much you can get

Eligible equipment for Essential Medical Equipment Payment

You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.

1. Contact us
2. When we may contact you

Using research and surveys to improve our services

We use research to gather feedback about our processes and services. Your views are important and can help improve our services.