Most useful information

The pages voted most useful by other website visitors.

  1. Top payments
  2. Centrepay

How to manage Centrepay

You can choose to manage Centrepay yourself or ask someone to help you.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Confirm your child’s enrolment details for Child Care Subsidy

Instructions on how to confirm your child’s enrolment details for Child Care Subsidy (CCS).

  1. Additional Child Care Subsidy
  2. How to apply

Applying for Additional Child Care Subsidy as a grandparent

If you already get Child Care Subsidy, complete the following steps to apply for the grandparent subsidy.

  1. Phone us
  2. Extra help when calling us

Centrelink Indigenous Call Centre

A line to call about our payments and services if you’re Aboriginal or Torres Strait Islander.

  1. Top payments
  2. Transition to Independent Living Allowance

How to apply for the Transition to Independent Living Allowance (TILA)

You apply for the Transition to Independent Living Allowance (TILA) with the help of your caseworker.

How we use adjusted taxable income

What you claim determines how we work out your adjusted taxable income.

  1. Scams and identity theft
  2. Active scams

Other Services Australia scams

There are other types of scams you should beware of that target Services Australia customers.

  1. Moving to Australia
  2. Refugees and asylum seekers

Support for Temporary Protection Visa and Safe Haven Enterprise Visa holders transitioning to a permanent refugee visa

If you had a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) and have moved onto a permanent resident Resolution of Status (RoS) visa subclass 851, we can help you with payments.

  1. What FIS information you can watch online
  2. Job seekers

Centrelink payments FIS video

Watch this video about how a redundancy affects your Centrelink payment.

  1. Carer Payment
  2. Who can get it

Income and assets test for Carer Payment

Your rate of Carer Payment depends on what you get paid in income and own in assets. The person you provide care for also has to have income and assets under certain limits.

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Page last updated: 12 December 2024.
QC 60800