- How to balance your payment
- Balancing Family Tax Benefit
Track the progress of your Family Tax Benefit balancing
You can track your Family Tax Benefit (FTB) balancing in the Express Plus Centrelink mobile app.
- Contact us
- When we may contact you
Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
- Managing your money
- Most useful information
Financial information form (SS245)
Use this form to give us details of your financial information.
- Manage your money
- Tax time
What happens after you lodge your tax return at tax time
What happens after you lodge your tax return depends on your circumstances. You may get a refund or have a tax bill from the ATO, or need to wait for us to balance your FTB or CCS.
- Managing your money
- Scams and identity theft
Avoid and report scams
There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.
- Parental Leave Pay
- What can affect your payments
Paid Parental Leave scheme changes
From July 2026 Parental Leave Pay days are increasing and superannuation contributions will be paid from the Australia Taxation Office (ATO).
- Growing up
- Most useful information
Unreasonable to live at home statement by independent third party form (SY017)
Use this form if you have been nominated by a young person applying for Youth Allowance or ABSTUDY to comment on their family situation.
- Active scams
- Centrelink scams
Centrelink impersonation phone call scams
You might get a call claiming to be from Services Australia.
- Top payments
- Home Equity Access Scheme
How to apply under the Home Equity Access Scheme
Complete the following steps to apply under the Home Equity Access Scheme. Before you start, check if you're eligible.
- Top payments
- Disability Support Pension
What your commitments are for Disability Support Pension (DSP)
There are things you must do to keep getting your Disability Support Pension (DSP).