- Contact us
- When we may contact you
Payment Accuracy Reviews
We review your details to make sure you’re getting the right payment and payment amount. If you have a partner, we’ll also review their details.
- How we assess your claim
- Disability Medical Assessment
What a Disability Medical Assessment is
A Disability Medical Assessment (DMA) helps us decide if you meet the medical rules for Disability Support Pension.
- Austudy
- How to manage your payment
Travel outside Australia rules for Austudy
There are rules about when you can get Austudy when you travel outside Australia.
- Contact us
- How to get more information from us
Claim compensation from us
If you believe we’ve made a mistake that caused you financial loss or injury, you may be able to claim compensation from us.
- Work Bonus
- How it works
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
- Active scams
- Other Services Australia scams
Fake charities and No Interest Loans scams
Scammers are posing as charities and No Interest Loans providers, such as Good Shepherd or Salvation Army. They then try to steal from people who need financial support.
Travel outside Australia rules for ABSTUDY
There are rules about when you can get ABSTUDY when you travel outside Australia.
- How to balance your payment
- Balancing Child Care Subsidy
Track the progress of your Child Care Subsidy balancing
You can track your Child Care Subsidy (CCS) balancing online.
- Top payments
- Telephone Allowance
How much Telephone Allowance you can get
Whether you get the basic rate or full rate of Telephone Allowance depends on your situation.
- How to balance your payment
- Balancing Family Tax Benefit
Understanding your Family Tax Benefit balancing outcome
Once we’ve balanced your Family Tax Benefit (FTB), we’ll let you know the outcome in writing.