Most useful information

The pages voted most useful by other website visitors.

Express Plus mobile apps

Our Express Plus mobile apps let you access your information and complete a range of services using your mobile device. We have apps for Medicare, Centrelink and Child Support.

  1. Natural disaster
  2. Additional help

What financial help is available for disasters

Financial help from us and others if you’ve been affected by a disaster.

  1. Social work services
  2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.

  1. Social work services
  2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

  1. Pharmaceutical Allowance
  2. How to manage your allowance

Record your medicines for Pharmaceutical Allowance

You should keep a record of the medicine you buy.

  1. Compliance program
  2. Information about Robodebt

Robodebt class action

Information about the robodebt class action, also known as the Income Compliance class action.

  1. Fares Allowance
  2. When to claim

Fares Allowance for pre-booked travel

We may pre-book and pay for your travel by air, ferry, train or coach.

  1. Granny flat interest
  2. How we assess granny flat interests

Examples of granny flat interests

We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.

  1. When Australians go overseas
  2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting New Zealand

The Reciprocal Health Care Agreement (RHCA) we have with New Zealand may cover some of your medical costs in the New Zealand public health system.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

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Page last updated: 12 December 2024.
QC 60800