Most useful information

The pages voted most useful by other website visitors.

  1. Connect with us on social media
  2. Social media in Services Australia

Policies on our social media accounts

Our social media accounts should be safe and welcoming spaces. These policies help guide you when communicating with Services Australia on social media.

  1. Maximum loan amount
  2. Security for the loan

When you have to pay costs for security for a loan under the Home Equity Access Scheme

You’ll be responsible for some of the costs involved with managing your Home Equity Access Scheme loan.

  1. Retirement years
  2. Most useful information

Home Equity Access Scheme variation form (SA497)

Use this form to make changes to your or your partner’s Home Equity Access Scheme if you’re not registered for online services.

  1. Getting aged care services
  2. Most useful information

Special Disability Trust form (MOD SDT)

Use this form to establish a Special Disability Trust for somone with a severe disability.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Active scams
  2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. How to manage your payment
  2. Travel outside Australia

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

  1. Top payments
  2. Pension Bonus Bereavement Payment

Who can get Pension Bonus Bereavement Payment

You must meet certain criteria to get the Pension Bonus Bereavement Payment.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

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Page last updated: 16 July 2026.
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