How we can help you with My Aged Care face-to-face services
We can help you with information, access and referrals to face-to-face My Aged Care services.
Aged Care Specialist Officer in My Aged Care face-to-face services
An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.
How to contact us about My Aged Care face-to-face services
There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.
What the Parental income test is for Youth Allowance students and Australian Apprentices
We use the parental income test to assess your parents’ or guardians’ income for Youth Allowance. It’s part of the parental means test.
What the parental means test is for Youth Allowance students and Australian Apprentices
We assess your parents’ or guardians’ income when you claim Youth Allowance as a dependent student or Australian Apprentice.
Independent for Youth Allowance if you’re in state care
You may be independent for Youth Allowance if you are in state care. This includes foster care.
Independent for Youth Allowance if you’re a refugee
If you’re a refugee and your parents don’t live in Australia, you may be independent for Youth Allowance.
Independent for Youth Allowance if you’re an orphan
If you’re an orphan, you may be independent for Youth Allowance.
Income Stream Reviews for the Compliance program
We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.
Partner Income Test for Youth Allowance students and Australian Apprentices
If you’re independent and you have a partner, we assess their gross income too. This is the income they get before any deductions, like tax.