Most useful information

The pages voted most useful by other website visitors.

  1. Active scams
  2. Centrelink scams

Centrelink impersonation phone call scams

You might get a call claiming to be from Services Australia.

Balancing dates if you were single and got income support

If you were single and got an income support payment for the entire financial year, we may balance your Family Tax Benefit (FTB) without you doing anything.

  1. Managing your money
  2. Most useful information

Claim for Special Employment Advance form (SU514)

Use this form to claim a special employment advance.

Study loads for Austudy and Youth Allowance

Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.

  1. Special Benefit
  2. Who can get it

Income and assets test for Special Benefit

We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.

Income from outside Australia

Income you get from outside Australia can count in your income test.

  1. Managing your money
  2. Scams and identity theft

Avoid and report scams

There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.

  1. Centrelink debts and overpayments
  2. Compliance program

Information about Services Australia’s role supporting the Royal Commission into Robodebt

Learn about Services Australia’s role in relation to the Royal Commission into the Robodebt Scheme.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Getting a Department of Veterans’ Affairs (DVA) payment

Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.

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Page last updated: 12 December 2024.
QC 60800