Most useful information

The pages voted most useful by other website visitors.

  1. Maximum loan amount
  2. Security for the loan

What you can use as security for a loan under the Home Equity Access Scheme

You can only use real estate in Australia as security for your Home Equity Access Scheme loan.

  1. Top payments
  2. Pharmaceutical Allowance

How much Pharmaceutical Allowance you can get

You’ll get the allowance with your regular payment each fortnight.

  1. How to manage your card
  2. Travel outside Australia

When and how to tell us about your travel payments while outside Australia

When you hold a Commonwealth Seniors Health Card, you may need to tell us if you’re leaving Australia.

  1. Contact us
  2. Find us

Video chat appointments

Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Express Plus Centrelink mobile app
  2. When you access the app

Multiple people using the Express Plus Centrelink mobile app on a single device

Each person must have their own account in the app for security reasons.

  1. Centrelink letters online
  2. You need to know

Your mailing address when you get Centrelink letters online

You should make sure your mailing address is up to date, even if you get Centrelink letters online.

  1. Top payments
  2. Carer Adjustment Payment

How much Carer Adjustment Payment you can get

You can get a one-off payment to help care for your child.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

  1. Top payments
  2. Transition to Independent Living Allowance

How to apply for the Transition to Independent Living Allowance (TILA)

You apply for the Transition to Independent Living Allowance (TILA) with the help of your caseworker.

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Page last updated: 12 December 2024.
QC 60800