Most useful information

1. Top payments
2. Special Benefit

Who can get Special Benefit

You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.

Ordinary waiting period

You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.

1. Social work services
2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

1. Income and assets tests
2. What the parental means test is

What the Parental income test is for Youth Allowance students and Australian Apprentices

We use the parental income test to assess your parents’ or guardians’ income for Youth Allowance. It’s part of the parental means test.

Updating parental income details

You’ll need to update your income details if you or your child get a letter from us asking for these.

1. Work
2. Recently unemployed

Planning long-term when you’re recently unemployed

We have resources that can help you with long-term planning when you’re unemployed.

1. Centrelink payment summary
2. What’s on it

Payments that show on your payment summary

Your Centrelink payment summary shows most taxable and non-taxable payments you got from us in a tax year.

1. Top payments
2. Pension Supplement

Who can get a Pension Supplement

There are 3 ways to be eligible for a Pension Supplement.

Forms

We have forms you can download, complete and return to us.

Changing your child’s care arrangements

If the amount of time you care or share the care for a child changes, this may affect your payments and services.