Most useful information

The pages voted most useful by other website visitors.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Top payments
  2. Age Pension

Who can get Age Pension

To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.

  1. Top payments
  2. Commonwealth Seniors Health Card

Who can get a Commonwealth Seniors Health Card

You can get a Commonwealth Seniors Health Card if you meet certain conditions.

  1. Contact us
  2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

Proving your child’s birth or adoption

You need to give us proof of your child’s birth or adoption before we can finalise your claim for Parental Leave Pay or Family Tax Benefit.

Personal information releases

You can get personal details we hold about you under our administrative access scheme.

  1. Centrelink self service
  2. Express Plus Centrelink mobile app

What you can do on your Express Plus Centrelink mobile app

You can use the Express Plus Centrelink mobile app to check and update your information.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

Forms

We have forms you can download, complete and return to us.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

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Page last updated: 12 December 2024.
QC 60800