Most useful information for Centrelink

You need to prove your identity before you claim a payment or service.

If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

If you’re a Centrelink customer, you can book, reschedule and cancel some of your appointments online.

If you need help with your Centrelink online account, read the online account guides or watch our video demonstrations.

There are 2 options for phone self service.

Complete the following steps to claim JobSeeker Payment. Before you start, check if you can get it.

You can ask us to deduct tax from most taxable Centrelink payments. This can help reduce how much tax you may have to pay at the end of the tax year.

If you get a payment from us, you must tell us when there are changes to your bank account balances.

You can speak to a social worker over the phone.

Most useful information