Most useful information

The pages voted most useful by other website visitors.

  1. Contact us
  2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

  1. Centrelink self service
  2. Centrelink online account

Centrelink online account terms and conditions

These terms and conditions apply to all access and use of Centrelink online account.

  1. Caring for someone
  2. Most useful information

Carer Payment and Carer Allowance - Medical Report for a child under 16 years form (SA431)

Use this form as part of the assessment of eligibility for Carer Payment, Carer Allowance or Special Disability Trust beneficiary status.

  1. How to choose and share your days
  2. Sharing your payment

Giving approval to share Parental Leave Pay

You need to give approval if you are sharing Parental Leave Pay. You’ll also need to discuss how many days each parent will take.

  1. Home Equity Access Scheme
  2. How much you can get

Home Equity Access Scheme advance payments

You can choose to get your loan under the Home Equity Access Scheme as a lump sum advance payment.

  1. Age Pension
  2. Who can get it

Age Pension payments, concessions and support

There are other payments, concessions and help available for people who get Age Pension.

  1. Contact us
  2. Find us

Video chat appointments

Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.

  1. Contact us
  2. Connect with us on social media

Social media in Services Australia

We use social media to communicate with the public and our stakeholders about our payments and services.

  1. Self service
  2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.

Proof of Life compliance reviews if you’re older than 80 and live overseas

If you’re older than 80 and live outside Australia you may need to complete a Proof of Life Certificate form.

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Page last updated: 12 December 2024.
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