Most useful information

The pages voted most useful by other website visitors.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update or suspend a current Centrepay deduction

How to use your Centrelink online account to update or suspend a current Centrepay deduction.

  1. What changes you need to know or tell us about
  2. Change your circumstances with Centrelink

Updating your bank account balances and details with Centrelink

If you get a payment from us, you must tell us when there are changes to your bank account balances.

  1. Accessing our services
  2. Contact us

Connect with us on social media

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Accessing our services
  2. Self service

About myGov

myGov is a simple and secure way to access government services online in one place.

  1. Self service
  2. Help for myGov, online accounts and mobile apps

Centrelink online account help guides

If you need help with your Centrelink online account, read the online account guides or watch our video demonstrations.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

  1. Carer Payment
  2. How to keep your payment

Working while you get Carer Payment

You may still get Carer Payment if you work up to 100 hours in a 4 week period. There are rules you need to meet.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

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Page last updated: 12 December 2024.
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