Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
- Low Income Health Care Card
- How to manage your card
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
Centrelink payments and care arrangements
If a child’s care or shared care arrangements change, this may affect your Centrelink payments.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
- Disability Support Pension
- How we assess your claim
Assessing your ability to work for Disability Support Pension
We assess your ability to work as part of general medical rules for Disability Support Pension (DSP).
- Parenting Payment
- Who can get it
Residence rules for Parenting Payment
To be eligible for Parenting Payment you must meet the residence rules.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
- How to keep your payment
- Reviews
Income Stream Reviews
Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.
- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.