Most useful information

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Accessing our services
2. Forms

How to use our forms

Learn how to fill in and sign our forms.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

1. Who can get it
2. Meeting the work test

Work requirements for Parental Leave Pay

What the work requirements are for Parental Leave Pay.

Paying tax on a Centrelink payment

You may have to pay income tax on your taxable Centrelink payments.

1. Top payments
2. Carer Payment

How to claim Carer Payment

Complete the following steps to claim Carer Payment. Before you start, check if you can get it.

1. Crisis Payment
2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Self service
2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.