- Self service
- Help for myGov, online accounts and mobile apps
Centrelink online account help guides
If you need help with your Centrelink online account, read the online account guides or watch our video demonstrations.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Centrelink to myGov if you have a Customer Reference Number
Instructions on how to link Centrelink to your myGov account if you have a Centrelink Customer Reference Number (CRN).
- Parental Leave Pay
- How to choose and share your days
Exemptions to the limits of Parental Leave Pay days
You need to tell us if you have an exemption to the limits on Parental Leave Pay days.
- Crisis Payment
- Crisis Payment for other extreme circumstances
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
- Seeking medical help
- Most useful information
Information you need to know about your claim for concession and health care cards form (CI010)
Information about claiming a Commonwealth Seniors Health Card, Low Income Health Care Card, Foster Child Health Care Card, Ex-Carer Allowance (Child) Health Care Card.
Real estate assets
Information about how real estate assets affect your payment under the assets test.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
- Disability Support Pension
- Who can get it
Getting help with Disability Support Pension
You can get help from an advocate, nominee or us with your Disability Support Pension (DSP).
- Family Tax Benefit
- How much you can get
Family Tax Benefit Part A payment rates
The amount of Family Tax Benefit (FTB) Part A we’ll pay you depends on your situation.
- Age Pension
- How much you can get
Transitional rate of pension
The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.