- Self service
- Centrelink self service
Centrelink Customer Reference Number (CRN)
A Customer Reference Number (CRN) helps us identify your Centrelink record.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update or suspend a current Centrepay deduction
How to use your Centrelink online account to update or suspend a current Centrepay deduction.
- Top payments
- Aged care calculation of your cost of care
Who should apply for an aged care calculation of your cost of care
You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.
- Top payments
- Carer Payment
Who can get Carer Payment
To get Carer Payment, both you and the person you provide care for need to be eligible.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
- Who can get it
- Non-medical rules
Income and assets tests for Disability Support Pension
The amount of Disability Support Pension (DSP) you can get depends on your assessable income and assets.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
- Centrelink self service
- Centrelink online account
How to manage your appointments online
If you’re a Centrelink customer, you can book, reschedule and cancel some of your appointments online.
- Retirement years
- Starting your retirement
Preparing to claim a payment from us when retiring
Find out what you need to have in order before you apply for a payment after you retire.