Most useful information

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

1. Reciprocal Health Care Agreements
2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

1. Looking for work
2. Meeting obligations

What you need to do to meet mutual obligations requirements

These are the steps you need to take to set up and then meet your mutual obligation requirements.

1. Social work services
2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.

1. Work
2. Recently unemployed

Planning long-term when you’re recently unemployed

We have resources that can help you with long-term planning when you’re unemployed.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage where your payments are sent

Instructions on how to change where we pay you using your Centrelink online account.

1. Non-medical rules
2. Income and assets tests

Income test for Disability Support Payment

Your income can reduce how much we pay you. We use the pension income test to assess Disability Support Pension (DSP).

1. Top payments
2. Parenting Payment

How to claim Parenting Payment

Complete the following steps to claim Parenting Payment.

1. How much you can get
2. Hours of subsidised child care

Recognised participation types for Child Care Subsidy

Recognised participation types for Child Care Subsidy (CCS).

1. Top payments
2. Pension Supplement

Who can get a Pension Supplement

There are 3 ways to be eligible for a Pension Supplement.