Choosing between Carer Payment and Age Pension
In some situations, you can choose to get Carer Payment or Age Pension.
Centrelink
We have payments and services to support you.
Centrelink Customer Reference Number (CRN)
A Customer Reference Number (CRN) helps us identify your Centrelink record.
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
Centrelink online account help - Upload documents
Instructions on how to upload and submit documents using your Centrelink online account.
Payment special rules for Rent Assistance eligibility
If you get certain payments, there are special rules for Rent Assistance.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
What are the Centrelink phone self service options
There are 2 options for phone self service.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.