Most useful information

The pages voted most useful by other website visitors.

  1. Help for myGov, online accounts and mobile apps
  2. myGov online help guides

myGov help - Link Centrelink to myGov if you have a Customer Reference Number

Instructions on how to link Centrelink to your myGov account if you have a Centrelink Customer Reference Number (CRN).

  1. How to get more information from us
  2. Explanations and formal reviews

Explanations and formal reviews of a Centrelink decision

Find out what you can do if you want more information or disagree with a decision we’ve made.

  1. JobSeeker Payment
  2. When to claim

Starting your claim for JobSeeker Payment

You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

  1. Top payments
  2. International Services

How we can help with International services

You may be able to get a pension from Australia or another country under an agreement. You may also get your current payment if you're going overseas.

  1. Contact us
  2. Find us

Book an appointment

If you get a Centrelink payment or service, you can book a phone or face to face appointment.

  1. Accessing our services
  2. Self service

Create an online account

To manage your information online, create a myGov account and link your Medicare, Centrelink or Child Support online account.

  1. Top payments
  2. Aged care calculation of your cost of care

How to apply for an aged care calculation of your cost of care

Follow the steps to apply for an aged care calculation of your cost of care.

Taxable Centrelink payments

If you get a taxable Centrelink payment, you may need to lodge a tax return at the end of the tax year.

  1. Accessing our services
  2. Contact us

What changes you need to know or tell us about

Keep up to date on changes to our services, letting us know your circumstances have changed and your responsibilities when dealing with us.

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Page last updated: 16 July 2026.
QC 60800