Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
Choosing your loan payments under the Home Equity Access Scheme
You can choose the amount of the loan you get under the Home Equity Access Scheme.
Transfer to Age Pension
If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
Centrelink online account help - Update or suspend a current Centrepay deduction
How to use your Centrelink online account to update or suspend a current Centrepay deduction.
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
Who can get Carer Payment
To get Carer Payment, both you and the person you provide care for need to be eligible.