Most useful information

The pages voted most useful by other website visitors.

Centrelink

We have payments and services to support you.

  1. Pensioner Concession Card
  2. Who needs to apply

Renewing a Pensioner Concession Card

How to renew your Pensioner Concession Card.

  1. Help for myGov, online accounts and mobile apps
  2. myGov online help guides

myGov help - Link Centrelink to myGov using your Digital ID

Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) using your Digital ID.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

Demerits and suspensions for not meeting mutual obligation requirements

Job seekers could get demerits, suspensions and financial penalties for not meeting mutual obligation requirements.

What are immunisation requirements

Your child must meet immunisation requirements if you get Family Tax Benefit (FTB) Part A or child care fee assistance.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

  1. How to choose and share your days
  2. Sharing your payment

Giving approval to share Parental Leave Pay

You need to give approval if you are sharing Parental Leave Pay. You’ll also need to discuss how many days each parent will take.

  1. Family Tax Benefit
  2. How much you can get

Income test for Family Tax Benefit Part B

Family Tax Benefit (FTB) Part B is for single parents or carers and some couples who meet a 2 part income test.

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Page last updated: 16 July 2026.
QC 60800