- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Centrelink to myGov if you have a Customer Reference Number
Instructions on how to link Centrelink to your myGov account if you have a Centrelink Customer Reference Number (CRN).
- How to manage your payment
- Change of circumstances
Your Age Pension after your partner dies
When your partner dies, we need to reassess your income and assets. To stay eligible for Age Pension you need to meet the thresholds as a single person.
- How to get more information from us
- Explanations and formal reviews
Explanations and formal reviews of a Centrelink decision
Find out what you can do if you want more information or disagree with a decision we’ve made.
- Self service
- Centrelink self service
Centrelink Customer Reference Number (CRN)
A Customer Reference Number (CRN) helps us identify your Centrelink record.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update address, accommodation and contact details
Instructions on how to update your address, accommodation and contact details using your Centrelink online account.
- Top payments
- Family Tax Benefit
How to claim Family Tax Benefit
Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.
- Accessing our services
- Contact us
Report fraud or an IT security risk
If you believe someone may be committing fraud or there’s cyber security system risk in our online systems, you should report it.
Study loads for Austudy and Youth Allowance
Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
- What changes you need to know or tell us about
- Customer service changes
Public holiday reporting and payment dates
Your reporting and payment dates may change when we close for national public holidays. We may pay you early.