Migrating to Australia
You may get help from us if you’ve recently arrived in Australia or you’re a newly arrived resident. What help we can give you depends on your situation.
PBS Safety Net replacement or supplementary card application form (PB018)
Use this form to request a replacement or supplementary Pharmaceutical Benefits Scheme (PBS) Safety Net card.
Other Services Australia scams
There are other types of scams you should beware of that target Services Australia customers.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Certification of location in a country with which Australia has a social security agreement form (AUS172)
Use this form to confirm you are in a country with which Australia has a social security agreement.
Aged Care Specialist Officer in My Aged Care face-to-face services
An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.
How gifting can affect your payment
If you or your partner gift money, income or assets, we may assess it in your income and assets tests.
Who can get Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
You must meet eligibility rules to get Disaster Recovery Allowance (DRA).
myGov scams
There are different types of myGov scams.