Most useful information

The pages voted most useful by other website visitors.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Cancel a current Centrepay deduction

How to use your Centrelink online account to cancel a current Centrepay deduction.

  1. Help for myGov, online accounts and mobile apps
  2. myGov online help guides

myGov help - Link Centrelink to myGov using Centrelink identity verification

Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) if you can’t create a Digital ID.

  1. Centrelink self service
  2. Centrelink phone self service

What are the Centrelink phone self service options

There are 2 options for phone self service.

  1. Top payments
  2. Family Tax Benefit

How to claim Family Tax Benefit

Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.

  1. Relationship changes
  2. Making it official

Confirm your relationship status when making a claim

Learn how to confirm your relationship if you or your partner make an online claim.

  1. Top payments
  2. Carer Allowance

While you wait for Carer Allowance

There are some things you can do while you wait for your Carer Allowance claim outcome.

  1. Top payments
  2. Health Care Card

Who needs to apply for a Health Care Card

You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.

  1. Growing up
  2. Most useful information

Unreasonable to live at home statement by independent third party form (SY017)

Use this form if you have been nominated by a young person applying for Youth Allowance or ABSTUDY to comment on their family situation.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

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Page last updated: 16 July 2026.
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