- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
- Top payments
- Carer Payment
How to claim Carer Payment
Complete the following steps to claim Carer Payment. Before you start, check if you can get it.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
- Looking for work
- Most useful information
Profit and Loss Statement form (SU580)
Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.
When you need an Employment Separation Certificate
If you or your partner stop work or change from full time to casual work, you may need to give us an Employment Separation Certificate.
- Top payments
- Home Equity Access Scheme
Who can get a loan under the Home Equity Access Scheme
You must meet certain requirements to be eligible for a Home Equity Access Scheme loan.
- Managing your money
- Centrelink debts and overpayments
Information about income apportionment
Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.
- Rent Assistance
- How to manage your payment
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
- Who can get it
- Rent types for Rent Assistance
Retirement village or lifestyle village rent type for rent assistance
Eligibility for Rent Assistance when you’re in retirement living.