Most useful information

The pages voted most useful by other website visitors.

Acting for someone with Centrelink or aged care

Someone may ask you to act for them to help with their Centrelink or aged care payments and services.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Add a nominee

Instructions on how to add a nominee using your Centrelink online account.

  1. Social work services
  2. How to contact a social worker

Privacy using social work services

We respect your right to privacy.

  1. Ageing
  2. Getting aged care services

Understanding aged care costs to get aged care services

If you’ve started your journey with My Aged Care, we can tell you how much you can expect to contribute towards your aged care costs.

  1. How to choose and share your days
  2. Sharing your payment

Giving approval to share Parental Leave Pay

You need to give approval if you are sharing Parental Leave Pay. You’ll also need to discuss how many days each parent will take.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Transfer to Age Pension online

Instructions on how to apply to transfer to Age Pension using your Centrelink online account.

  1. Top payments
  2. Parenting Payment

Who can get Parenting Payment

You must meet certain criteria to get Parenting Payment.

  1. Living arrangements
  2. Moving to Australia

Visiting Australia

Read about visiting Australia to work or study and payments or services that may help you.

  1. Living arrangements
  2. Family and domestic violence

Where to get help for domestic violence

Get help accessing our payments and connecting to local support services like legal and housing support.

  1. If you need to attend an assessment
  2. What happens during and after the assessment

If you have a reduced capacity to work

If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.

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Page last updated: 16 July 2026.
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