Most useful information

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Active scams
2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

1. Scams and identity theft
2. Active scams

myGov scams

There are different types of myGov scams.

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

1. Moving to Australia
2. Refugees and asylum seekers

Payment for refugees and asylum seekers

Depending on your situation, there are payments and services you may get.

1. Age Pension
2. How to manage your payment

Travel outside Australia rules for Age Pension

There are rules about when you can get Age Pension when you travel outside Australia.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

1. How to manage your payment
2. Travel outside Australia

When and how to tell us about overseas travel if you get Age Pension

When you get Age Pension, you may need to tell us if you’re leaving Australia.

1. Commonwealth Seniors Health Card
2. Who can get it

Non-income tested Commonwealth Seniors Health Card

We may have cancelled your pension on 1 January 2017 because of changes to the pension assets test.