- Accessing our services
- Contact us
Report fraud or an IT security risk
If you believe someone may be committing fraud or there’s cyber security system risk in our online systems, you should report it.
- Seeking medical help
- Most useful information
Compensation Application form (SS509)
Use this form to claim compensation for financial loss or personal injury suffered as a result of our negligence or defective administration.
- Retirement years
- Thinking about retirement
Retiring overseas
Retirement planning information if you’re thinking of retiring in a country other than Australia.
- Compliance program
- Information about Robodebt
Robodebt class action
Information about the robodebt class action, also known as the Income Compliance class action.
Acting arrangements for Centrelink or aged care
How someone can act for you or you can act for someone with Centrelink or aged care.
- Explanations and formal reviews
- Explanations and formal reviews of a Centrelink decision
When you can apply for a formal review of a Family Tax Benefit decision
Find out when you can apply for a formal review of a Family Tax Benefit decision.
- Family Tax Benefit
- What can affect your payment
Family Tax Benefit when your child is 16 to 19 and stops full time study or school
If your child turns 16 and stops studying full time or going to school after they turn 16, your Family Tax Benefit (FTB) may change.
When you need an Employment Separation Certificate
If you or your partner stop work or change from full time to casual work, you may need to give us an Employment Separation Certificate.
Balancing dates if you were single and got income support
If you were single and got an income support payment for the entire financial year, we may balance your Family Tax Benefit (FTB) without you doing anything.
- Top payments
- JobSeeker Payment
When to claim JobSeeker Payment
When you can submit your JobSeeker Payment claim depends on your situation. You may be able to start your claim early.