Most useful information

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Centrelink

We have payments and services to support you.

  1. Top payments
  2. Work Bonus

Who can get the Work Bonus

You must meet eligibility requirements to get the Work Bonus.

  1. Top payments
  2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Balancing your family assistance payments

After the financial year ends, we balance your payments to make sure you got the right amount.

  1. Family Tax Benefit
  2. Who can get it

Family Tax Benefit Part A eligibility

We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

Forms

We have forms you can download, complete and return to us.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

  1. Scams and identity theft
  2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.

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Page last updated: 16 July 2026.
QC 60800