- Self service
- Centrelink self service
Centrelink Customer Reference Number (CRN)
A Customer Reference Number (CRN) helps us identify your Centrelink record.
- Retraining
- Most useful information
Details of income stream product form (SA330)
Use this form to give us information about your income stream, so we can calculate your payment.
- Rent Assistance
- Who can get it
Proof of rent or accommodation arrangements for Rent Assistance
If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Centrelink to myGov using Centrelink identity verification
Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) if you can’t create a Digital ID.
Personal information releases
You can get personal details we hold about you under our administrative access scheme.
- What changes you need to know or tell us about
- Change your circumstances with Centrelink
Updating your bank account balances and details with Centrelink
If you get a payment from us, you must tell us when there are changes to your bank account balances.
- Top payments
- Pensioner Concession Card
How to manage your Pensioner Concession Card
Your options and obligations for a Pensioner Concession Card.
- Top payments
- Disability Support Pension
When you’ll get your first Disability Support Pension payment
There may be one or more waiting periods that apply before you get your first Disability Support Pension payment.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Upload documents
Instructions on how to upload and submit documents using your Centrelink online account.
- Family Tax Benefit
- How much you can get
Income test for Family Tax Benefit Part A
The amount of Family Tax Benefit (FTB) Part A you get depends on your family’s income.