Most useful information

The pages voted most useful by other website visitors.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Family Tax Benefit
  2. How much you can get

Income test for Family Tax Benefit Part B

Family Tax Benefit (FTB) Part B is for single parents or carers and some couples who meet a 2 part income test.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

  1. Age Pension
  2. How to prepare to claim

Decide how to claim Age Pension

There are a few options for claiming Age Pension. Before you start you should decide how you want to claim.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Centrelink debts and overpayments
  2. Information about income apportionment

Income Apportionment Resolution Scheme

If you have a debt which may be affected by income apportionment, you can apply for the Income Apportionment Resolution Scheme.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update address, accommodation and contact details

Instructions on how to update your address, accommodation and contact details using your Centrelink online account.

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Page last updated: 12 December 2024.
QC 60800