Most useful information

1. Contact us
2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

1. Active scams
2. myGov scams

myGov text message link scams

If you get a text message from myGov with a link to click on, it‘s a scam.

Changing your child’s care arrangements

If the amount of time you care or share the care for a child changes, this may affect your payments and services.

1. Disability Support Pension
2. How we assess your claim

Medical evidence for Disability Support Pension

You need to give us medical evidence if you claim Disability Support Pension (DSP), or have a medical review.

1. Centrepay
2. What Centrepay is

Paying bills using Centrepay

You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

1. Top payments
2. Carer Payment

How much Carer Payment you can get

There are different rates of Carer Payment for single and partnered people.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

1. Work Bonus
2. How it works

Work Bonus and your partner’s income

Your partner’s assessable income may also change with the Work Bonus.

Access to information

Providing you a number of ways to access documents and the information we have.