Most useful information

The pages voted most useful by other website visitors.

  1. Caring for someone
  2. Most useful information

Carer Payment and/or Carer Allowance - Care Needs Assessment (for a child under 16 years) form (SA394)

Use this form to identify care needs as part of the assessment of eligibility for Carer Payment, Carer Allowance or both.

  1. Scams and identity theft
  2. Avoid and report scams

Report a Services Australia or myGov scam

You can report scams impersonating Services Australia and myGov, including Centrelink, Medicare or Child Support.

  1. Managing your money
  2. Scams and identity theft

Protecting your personal information after a data breach

There are ways to protect yourself from fraud and identity theft if your information is exposed in a data breach.

  1. Pensioner Concession Card
  2. Who needs to apply

Renewing a Pensioner Concession Card

How to renew your Pensioner Concession Card.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

  1. How to manage your payment
  2. Travel outside Australia

Payment schedule and rates for people outside Australia

We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.

  1. Centrelink self service
  2. Centrelink phone self service

What are the Centrelink phone self service options

There are 2 options for phone self service.

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Page last updated: 12 December 2024.
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