Most useful information

The pages voted most useful by other website visitors.

  1. Accessing our services
  2. Contact us

What changes you need to know or tell us about

Keep up to date on changes to our services, letting us know your circumstances have changed and your responsibilities when dealing with us.

  1. Centrelink self service
  2. Electronic messaging

How to subscribe for electronic messaging

Subscribe to get important text messages or emails from us.

  1. Youth Allowance for students and Australian Apprentices
  2. Who can get it

Dependent or independent for Youth Allowance as a student or Australian apprentice

When you apply for Youth Allowance for students and Australian Apprentices, we’ll assess you as being either dependent or independent.

  1. Report your income
  2. Employment income reporting

Employment income reporting if you’re employed

If you work for an employer, you must tell us the gross income you and your partner get so we can pay you the right amount.

  1. Top payments
  2. Disability Support Pension

How to manage your payment - Disability Support Pension

Your options and obligations for Disability Support Pension.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence

To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.

  1. Self service
  2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.

  1. Self service
  2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

Forms

We have forms you can download, complete and return to us.

Search results summary and pagination

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Page last updated: 16 July 2026.
QC 60800