When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Real estate assets
Information about how real estate assets affect your payment under the assets test.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Age Pension payments, concessions and support
There are other payments, concessions and help available for people who get Age Pension.
Change of circumstances if you get a Centrelink payment
It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
Changing your address if you’re moving house
Learn about what you need to tell us when you move house and how it can affect your payments.