Most useful information

The pages voted most useful by other website visitors.

  1. Accessing our services
  2. Self service

Centrelink self service

You can manage most of your Centrelink information with us online, using the mobile app or by phone self service.

  1. Top payments
  2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

  1. Centrelink self service
  2. Express Plus Centrelink mobile app

How to download and set up the Express Plus Centrelink mobile app

You can download and set up the Express Plus Centrelink mobile app on your mobile or tablet.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Contact us
  2. Find us

Book an appointment

If you get a Centrelink payment or service, you can book a phone or face to face appointment.

Self service

You can manage most of your Medicare, Centrelink and Child Support information with us online or by phone self service.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your advance payments

Instructions on how to repay or adjust your advance payments using your Centrelink online account.

  1. Help for myGov, online accounts and mobile apps
  2. myGov online help guides

myGov help - Link Centrelink to myGov using Centrelink identity verification

Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) if you can’t create a Digital ID.

  1. Separated parents
  2. Most useful information

Details of your child’s care arrangements form (FA012)

Use this form to provide information about your child’s care arrangements.

  1. Accessing our services
  2. Self service

Create an online account

To manage your information online, create a myGov account and link your Medicare, Centrelink or Child Support online account.

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Page last updated: 12 December 2024.
QC 60800