Most useful information

The pages voted most useful by other website visitors.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Rent Assistance
  2. Who can get it

Proof of rent or accommodation arrangements for Rent Assistance

If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.

  1. Centrelink self service
  2. Centrelink letters online

You need to know Centrelink letters online

How Centrelink letters online works.

  1. Work Bonus
  2. How it works

Work Bonus balance

We use your Work Bonus balance to offset your eligible income so you keep more of your pension if you’re working.

  1. How much you can get
  2. Choosing your loan payments

Maximum rate of pension for a loan under the Home Equity Access Scheme

The maximum pension rate we use for a Home Equity Access Scheme loan includes any supplements you get.

  1. Centrelink self service
  2. Express Plus Centrelink mobile app

How to get help using the Express Plus Centrelink mobile app

Get help using the Express Plus Centrelink mobile app.

  1. Top payments
  2. Aged care calculation of your cost of care

Who should apply for an aged care calculation of your cost of care

You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.

  1. Top payments
  2. Disability Support Pension

How much you can get - Disability Support Pension

How much Disability Support Pension (DSP) you can get depends on your age and living conditions.

  1. Work Bonus
  2. How it works

Work Bonus balance examples if you work

Understand how your Work Bonus balance affects your assessable income.

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Page last updated: 16 July 2026.
QC 60800