Most useful information

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Disability Support Pension
2. What your commitments are

Working while you get Disability Support Pension (DSP)

You may be able to work and still get Disability Support Pension (DSP).

1. Austudy
2. Who can get it

Income tests for Austudy

We use income tests to see if you’re eligible for Austudy and work out how much you’ll get.

1. Who can get it
2. Rent types for Rent Assistance

Travelling, site and mooring fees rent type for Rent Assistance

Eligibility for Rent Assistance when you pay site or mooring fees where you live, or when you’re travelling.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Disability Support Pension
2. How to manage your payment

Prepare to transfer to Age Pension if you get Disability Support Pension

If you get Disability Support Pension and you're Age Pension age, you can apply to transfer to Age Pension.

Updating parental income details

You’ll need to update your income details if you or your child get a letter from us asking for these.

1. Centrelink self service
2. Centrelink online account

When you can access your Centrelink online account

You can use your online account 24 hours a day, 7 days a week.