Most useful information

1. Contact us
2. Find us

Book an appointment

If you get a Centrelink payment or service, you can book a phone or face to face appointment.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Work
2. Looking for work

Looking for work and job hunting

There are tools and services to help you look for work. Here are some of the most helpful ones.

1. Low Income Health Care Card
2. Who can get a card

Income test for the Low Income Health Care Card

To get a Low Income Health Care Card your income must be under the limit.

1. Accessing our services
2. Contact us

How to get more information from us

There are different ways to access information from us. You can access information through freedom of information, personal information releases and the Privacy Impact Assessment Register.

1. Aged care calculation of your cost of care
2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

1. Retirement years
2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

1. Growing up
2. Teenage years

What happens when your child turns 14

When your child turns 14, they can get their immunisation history statement. They can also register a bank account with Medicare.

1. Asset types
2. Gifting

What gifts we include in income and assets tests

We may include your gift if you give away, sell or transfer it for less than its market value.

1. Centrelink self service
2. Electronic messaging

Who can use electronic messaging

You don’t need to have an online account to use electronic messaging.