Most useful information

The pages voted most useful by other website visitors.

Paying tax on a Centrelink payment

You may have to pay income tax on your taxable Centrelink payments.

  1. Family Tax Benefit
  2. What can affect your payment

Healthy Start for School health check

If your child is turning 4, they may need a health check. If they don’t have one, your Family Tax Benefit (FTB) Part A rate may reduce.

  1. Centrelink self service
  2. Electronic messaging

How to subscribe for electronic messaging

Subscribe to get important text messages or emails from us.

  1. Centrelink self service
  2. Express Plus Centrelink mobile app

What you can do on your Express Plus Centrelink mobile app

You can use the Express Plus Centrelink mobile app to check and update your information.

  1. Top payments
  2. Carer Adjustment Payment

How much Carer Adjustment Payment you can get

You can get a one-off payment to help care for your child.

  1. Essential Medical Equipment Payment
  2. Who can get it and how much you can get

Eligible equipment for Essential Medical Equipment Payment

You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Self service
  2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Self service
  2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

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Page last updated: 16 July 2026.
QC 60800