Most useful information

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Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

  1. Top payments
  2. Commonwealth Seniors Health Card

How to claim a Commonwealth Seniors Health Card

You can claim a Commonwealth Seniors Health Card once you’re Age Pension age. Complete the following steps to claim.

  1. Top payments
  2. JobSeeker Payment

Who can get JobSeeker Payment

You need to meet some rules to get JobSeeker Payment.

  1. Relationship changes
  2. Making it official

Confirm your relationship status when making a claim

Learn how to confirm your relationship if you or your partner make an online claim.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Family Tax Benefit
  2. Who can get it

Family Tax Benefit Part A eligibility

We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.

  1. How we work out your assessment
  2. How your income affects your child support

What adjusted taxable income is

We use your adjusted taxable income to work out your eligibility for some payments, concessions or services.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Upload documents

Instructions on how to upload and submit documents using your Centrelink online account.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

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Page last updated: 12 December 2024.
QC 60800