Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
- Pensioner Concession Card
- Who needs to apply
Renewing a Pensioner Concession Card
How to renew your Pensioner Concession Card.
Manage your Centrelink payment
If you get a payment, you’ll have some regular commitments you need to meet. If you don’t, your payment may stop.
- Contact us
- Find us
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
- Family Tax Benefit
- Who can get it
Family Tax Benefit Part A eligibility
We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.
- Top payments
- Age Pension
How to manage your Age Pension payment
Your options and obligations for Age Pension.
- Commonwealth Seniors Health Card
- Who can get it
Income test for a Commonwealth Seniors Health Card
You must meet an income test to get a Commonwealth Seniors Health Card.
Real estate assets
Information about how real estate assets affect your payment under the assets test.
- Top payments
- Low Income Health Care Card
Who can get a Low Income Health Care Card
To get a Low Income Health Care Card your income needs to be below the income test limit.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.