Most useful information

1. Centrelink online account
2. How to get help

Accessibility for Centrelink online account

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

1. Help for myGov, online accounts and mobile apps
2. myGov online help guides

myGov help - Link Centrelink to myGov using your Digital ID

Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) using your Digital ID.

1. Contact us
2. Report fraud or an IT security risk

Report fraud

If you suspect someone may be committing fraud against Medicare, Centrelink or Child Support, you should report it.

1. Accessing our services
2. Self service

About myGov

myGov is a simple and secure way to access government services online in one place.

1. Age Pension
2. How to manage your payment

Change of circumstances when you get Age Pension

If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.

1. Asset types
2. Gifting

How gifting can affect your payment

If you or your partner gift money, income or assets, we may assess it in your income and assets tests.

1. Accessing our services
2. Self service

Acting arrangements for Medicare, Centrelink, aged care or child support

You can act for someone or ask someone to act for you with Medicare, Centrelink, aged care or Child Support.

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

1. If you’re employed
2. What to report

Nil rate payment period when you get a Centrelink payment

The nil rate payment period helps you stay on your payment even if your income is over the cut-off point for your payment.