Most useful information

The pages voted most useful by other website visitors.

  1. When Australians go overseas
  2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Italy

The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.

  1. Centrelink self service
  2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

Personal information releases

You can get personal details we hold about you under our administrative access scheme.

  1. Top payments
  2. Commonwealth Seniors Health Card

How to claim a Commonwealth Seniors Health Card

You can claim a Commonwealth Seniors Health Card once you’re Age Pension age. Complete the following steps to claim.

  1. Managing your money
  2. Centrelink debts and overpayments

Information about income apportionment

Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.

  1. Accessing our services
  2. Self service

About myGov

myGov is a simple and secure way to access government services online in one place.

  1. Top payments
  2. Commonwealth Seniors Health Card

Who can get a Commonwealth Seniors Health Card

You can get a Commonwealth Seniors Health Card if you meet certain conditions.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update or suspend a current Centrepay deduction

How to use your Centrelink online account to update or suspend a current Centrepay deduction.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

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Page last updated: 16 July 2026.
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