Access to information
Providing you a number of ways to access documents and the information we have.
Mutual obligation requirements for principal carers
These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.
- Family Tax Benefit
- What can affect your payment
Healthy Start for School health check
If your child is turning 4, they may need to have a health check. If they don’t, your Family Tax Benefit (FTB) Part A rate may reduce.
- Contact us
- When we may contact you
Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
- Age Pension
- How to manage your payment
Travel outside Australia rules for Age Pension
There are rules about when you can get Age Pension when you travel outside Australia.
- Managing your money
- Most useful information
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
- Disability Support Pension
- How to manage your payment
Travel outside Australia rules for Disability Support Pension
There are rules about when you can get Disability Support Pension (DSP) while outside Australia and for how long.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Commonwealth Seniors Health Card
- Who can get it
Income test for a Commonwealth Seniors Health Card
You must meet an income test to get a Commonwealth Seniors Health Card.
- Contact us
- What changes you need to know or tell us about
Change of circumstances if you get a Centrelink payment
It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.