Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
Income and assets from outside Australia can affect your Age Pension
If you or your partner get income from, or have assets outside Australia, this could affect your Age Pension.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
What details you can view and update using your Centrelink online account
You can view, update or add information using your online account.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Benefits of a Pensioner Concession Card
With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.
How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get
You can get this Crisis Payment once per incident or circumstance.
Working while you’re getting Age Pension
If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.