Updating your bank account balances and details with Centrelink
If you get a payment from us, you must tell us when there are changes to your bank account balances.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
myGov help - Link Centrelink to myGov using Centrelink identity verification
Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) if you can’t create a Digital ID.
When you can access your Centrelink online account
You can use your online account 24 hours a day, 7 days a week.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Who can get a Pensioner Concession Card
We'll automatically send you a Pensioner Concession Card if you get certain payments from us.
Diagnosed, reasonably treated and stabilised for Disability Support Pension
Your medical condition must be diagnosed, reasonably treated and stabilised to meet the Disability Support Pension (DSP) general medical rules.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Carer Payment - Income and assets details of the person being cared for - 16 years or over form (SA304(A))
Use this form to tell us about your and your partner’s income and assets if you are aged 16 years or older and being cared for.