- Contact us
- What changes you need to know or tell us about
Change of circumstances if you get a Centrelink payment
It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.
Proving your child’s birth or adoption
You need to give us proof of your child’s birth or adoption before we can finalise your claim for Parental Leave Pay or Family Tax Benefit.
- Employment income reporting
- When to report
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
- Managing your money
- Centrelink debts and overpayments
Information about income apportionment
Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.
- Housing
- Most useful information
Income and assets form (MOD IA)
Use this form if you’re claiming a payment and need to provide information about your income and assets.
Access to information
Providing you a number of ways to access documents and the information we have.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
- Contact us
- What changes you need to know or tell us about
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Centrelink to myGov if you have a Customer Reference Number
Instructions on how to link Centrelink to your myGov account if you have a Centrelink Customer Reference Number (CRN).
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.