Most useful information

The pages voted most useful by other website visitors.

  1. Pension Supplement
  2. How to manage your payment

Travel outside Australia rules for Pension Supplement

The travel rules of your main payment affect if you get Pension Supplement when you travel outside Australia.

  1. Work
  2. Managing your money

Scams and identity theft

Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.

  1. Top payments
  2. JobSeeker Payment

What your commitments are to get JobSeeker Payment

There are things you must do to keep getting your JobSeeker Payment.

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

Proof of Life compliance reviews if you’re older than 80 and live overseas

If you’re older than 80 and live outside Australia you may need to complete a Proof of Life Certificate form.

  1. Work Bonus
  2. How it works

Work Bonus and your partner’s income

Your partner’s assessable income may also change with the Work Bonus.

  1. Home Equity Access Scheme
  2. How to apply

Supporting documents for the Home Equity Access Scheme

When applying for the Home Equity Access Scheme loan, you’ll need to give us some supporting documents. If you don’t, we can’t assess your application.

  1. Top payments
  2. Essential Medical Equipment Payment

How to manage your Essential Medical Equipment Payment

Your options and obligations for the Essential Medical Equipment Payment (EMEP).

  1. Retirement years
  2. Starting your retirement

Preparing to claim a payment from us when retiring

Find out what you need to have in order before you apply for a payment after you retire.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

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Page last updated: 12 December 2024.
QC 60800