Most useful information

1. Family and domestic violence
2. Where to get help

How we can help you with family and domestic violence concerns

We can help you access our payments and connect you to other support services.

1. Austudy
2. Who can get it

Allowable time for Austudy

Allowable time is how long you can get Austudy while you’re studying.

1. Active scams
2. Medicare scams

Medicare phishing scams

Scammers are pretending to be from Medicare.

1. Child Care Subsidy
2. How much you can get

The type of child care you use can affect Child Care Subsidy

The amount of Child Care Subsidy (CCS) you can get depends on the type of approved child care you use. It also depends on the age of your child.

1. Managing your money
2. Scams and identity theft

Active scams

We share information about active scams that target our customers.

1. What FIS information you can watch online
2. Income and assets

FIS selling the family home video

Watch this video to learn more about how selling the family home can affect your payment.

1. Family Tax Benefit
2. How to manage your payment

Payment choices for FTB

You can choose how you get Family Tax Benefit (FTB) if you claim it fortnightly.

1. Raising kids
2. Growing up

Teenage years

Find out how payments and services for you or your child change as they get older.

1. Having a baby
2. When your baby arrives

Finalise your pre-birth claim

We need proof of your child’s birth to finalise any claims you started before your baby arrived.

1. Parenting Payment
2. Who can get it

Income and assets tests for Parenting Payment

The amount of Parenting Payment you can get depends on your income and assets as well as your partner’s, if you have one.