How Mobile Service Centres can help
Our mobile service centres offer a wide range of services to meet the needs of rural and regional communities.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
Choose how to take your Parental Leave Pay
You can decide how to use your Parental Leave Pay days.
How to prove your identity for natural disaster support
You may need to prove who you are when claiming a natural disaster payment.
How to claim Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment
How you can claim Australian Government Disaster Recovery Payment.
Reviewable independence for Youth Allowance for students and Australian apprentices
We might consider you as independent under the reviewable criteria.
Residence rules for Carer Payment
To be eligible for Carer Payment you must meet the residence rules.
What the parental means test is for Youth Allowance students and Australian Apprentices
We assess your parents’ or guardians’ income when you claim Youth Allowance as a dependent student or Australian Apprentice.
Profit and Loss Statement form (SU580)
Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.