Most useful information

1. Social work services
2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

1. Who can get it
2. Income and assets test

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Accessing our services

We have resources to help you use and manage our services. Find information in your language, news, forms, community groups and self-service options.

1. Top payments
2. JobSeeker Payment

Who can get JobSeeker Payment

You need to meet some rules to get JobSeeker Payment.

1. Separated parents
2. Most useful information

Details of your child’s care arrangements form (FA012)

Use this form to provide information about your child’s care arrangements.

1. Top payments
2. Age Pension

How to claim Age Pension

Complete the following steps to claim Age Pension.