Most useful information

1. Self service
2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Age Pension
2. How to manage your payment

Travel outside Australia rules for Age Pension

There are rules about when you can get Age Pension when you travel outside Australia.

Proving your child’s birth or adoption

You need to give us proof of your child’s birth or adoption before we can finalise your claim for Parental Leave Pay or Family Tax Benefit.

1. Relationship changes
2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Age Pension
2. Who can get it

Residence rules for Age Pension

To be eligible for Age Pension you must meet the residence rules.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

1. How to get more information from us
2. Explanations and formal reviews

Explanations and formal reviews of a Centrelink decision

Find out what you can do if you want more information or disagree with a decision we’ve made.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

1. Top payments
2. JobSeeker Payment

How to report and manage your JobSeeker Payment

To keep getting JobSeeker Payment you need to report every 2 weeks. You also need to keep meeting your mutual obligation requirements.