Most useful information

The pages voted most useful by other website visitors.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

Centrelink

We have payments and services to support you.

  1. Age Pension
  2. How to manage your payment

Working while you’re getting Age Pension

If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Managing your money
  2. Centrelink debts and overpayments

Information about income apportionment

Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Top payments
  2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

  1. Separated parents
  2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

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Page last updated: 16 July 2026.
QC 60800