- Financial Information Service
- What it is
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
- Work Bonus
- How it works
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
- Carer Allowance
- How to claim
Other forms you may need to complete - Carer Allowance
When you make your claim for Carer Allowance, we may ask you to give us more information.
- Express Plus Centrelink mobile app
- How to download and set up the app
Download the Express Plus Centrelink mobile app
When you’ve set up your Centrelink online account, you can download and use the Express Plus Centrelink mobile app.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
Personal information releases
You can get personal details we hold about you under our administrative access scheme.
- Age Pension
- How to manage your payment
Working while you’re getting Age Pension
If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.
- Employment income reporting
- If you have other types of income
Employment income reporting if you’re self employed
If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.