Most useful information

1. Ageing
2. Getting aged care services

Thinking about getting aged care services

If you’re thinking about getting some help around the house or entering an aged care home, there are services and support that can help.

Access to information

Providing you a number of ways to access documents and the information we have.

1. Express Plus Centrelink mobile app
2. How to get help

Turn Express Plus Centrelink mobile app notifications on and off

You can turn notifications for the Express Plus Centrelink mobile app on or off from your device.

1. Contact us
2. When we may contact you

Using research and surveys to improve our services

We use research to gather feedback about our processes and services. Your views are important and can help improve our services.

1. Caring for elderly
2. Most useful information

Aged care claim for financial hardship assistance form (SA462)

Use this form to claim financial hardship assistance for your aged care costs.

1. Income and assets tests
2. What the parental means test is

What the Parental income test is for Youth Allowance students and Australian Apprentices

We use the parental income test to assess your parents’ or guardians’ income for Youth Allowance. It’s part of the parental means test.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

1. Caring for someone
2. Most useful information

Carer Payment - Income and assets details of the person being cared for - 16 years or over form (SA304(A))

Use this form to tell us about your and your partner’s income and assets if you are aged 16 years or older and being cared for.

1. Looking for work
2. Most useful information

Medical Report - Mobility Allowance form (MA002)

Use this form to claim for Mobility Allowance if you are required to provide a Medical Report.

1. Family Tax Benefit
2. What can affect your payment

Healthy Start for School health check

If your child is turning 4, they may need to have a health check. If they don’t, your Family Tax Benefit (FTB) Part A rate may reduce.