Most useful information

The pages voted most useful by other website visitors.

  1. Living with disability
  2. Most useful information

Consent to disclose medical information form (SA472)

Use this form to confirm that you consent to your treating health providers disclosing relevant information about your disability or medical conditions to us.

  1. Centrelink self service
  2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Low Income Health Care Card
  2. Who can get a card

Income test for the Low Income Health Care Card

To get a Low Income Health Care Card your income must be under the limit.

  1. Centrelink self service
  2. Centrelink online account

Centrelink online account terms and conditions

These terms and conditions apply to all access and use of Centrelink online account.

Acting for someone with Centrelink or aged care

Someone may ask you to act for them to help with their Centrelink or aged care payments and services.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update or suspend a current Centrepay deduction

How to use your Centrelink online account to update or suspend a current Centrepay deduction.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Contact us
  2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

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Page last updated: 16 July 2026.
QC 60800