Most useful information

The pages voted most useful by other website visitors.

  1. What changes you need to know or tell us about
  2. Change your circumstances with Centrelink

Updating your bank account balances and details with Centrelink

If you get a payment from us, you must tell us when there are changes to your bank account balances.

  1. Home Equity Access Scheme
  2. How much you can get

Choosing your loan payments under the Home Equity Access Scheme

You can choose the amount of the loan you get under the Home Equity Access Scheme.

Balancing dates if you were single and got income support

If you were single and got an income support payment for the entire financial year, we may balance your Family Tax Benefit (FTB) without you doing anything.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

  1. When you’ll get your first payment
  2. Income maintenance period

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

  1. Carer Payment
  2. Who can get it

Income and assets test for Carer Payment

Your rate of Carer Payment depends on what you get paid in income and own in assets. The person you provide care for also has to have income and assets under certain limits.

  1. Contact us
  2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

  1. Self service
  2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

  1. Contact us
  2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

  1. How to keep your payment
  2. Employment income reporting

How to report your income to Centrelink

You can report your employment income in different ways.

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Page last updated: 16 July 2026.
QC 60800