Accessing our services
We have resources to help you use and manage our services. Find information in your language, news, forms, community groups and self-service options.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Who can get a Pensioner Concession Card
We'll automatically send you a Pensioner Concession Card if you get certain payments from us.
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
Income test for Disability Support Payment
Your income can reduce how much we pay you. We use the pension income test to assess Disability Support Pension (DSP).
How to claim Age Pension
Complete the following steps to claim Age Pension.
Family Tax Benefit Part A eligibility
We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.
Income test for the Low Income Health Care Card
To get a Low Income Health Care Card your income must be under the limit.
Carer Payment and/or Carer Allowance Medical Report for a person 16 years or over form (SA332A)
Use this form as part of the assessment of eligibility for Carer Payment, Carer Allowance or Special Disability Trust beneficiary status.
Who can get Age Pension
To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.