Most useful information

1. What FIS information you can watch online
2. Job seekers

Help and payments from Services Australia FIS video

Watch this video to find out about the payments and services available from Services Australia if you’re made redundant.

1. Top payments
2. Home Equity Access Scheme

How to manage your loan under the Home Equity Access Scheme

Your options and obligations for the Home Equity Access Scheme.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Top payments
2. Carer Allowance

While you wait for Carer Allowance

There are some things you can do while you wait for your Carer Allowance claim outcome.

1. Work Bonus
2. How it works

Work Bonus if you don’t work

If you don’t work you still accrue a bonus.

1. Top payments
2. Home Equity Access Scheme

What to do before you apply under the Home Equity Access Scheme

There are things you need to think about before applying for the Home Equity Access Scheme.

1. Centrelink Compensation Recovery
2. When you get lump sum compensation

Repayments due to lump sum compensation

When you get a compensation lump sum, you may need to repay us a charge for your income support payments.

1. How much you can get
2. Advance payments

Home Equity Access Scheme advance payment examples

Examples of Home Equity Access Scheme (HEAS) advance payment calculations.

1. Top payments
2. Carer Payment

When you’ll get your first Carer Payment

There may be one or more waiting periods that apply before you get your first Carer Payment.

1. Aged care calculation of your cost of care
2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.