Most useful information

1. Top payments
2. Carer Payment

Who can get Carer Payment

To get Carer Payment, both you and the person you provide care for need to be eligible.

1. Top payments
2. Carer Payment

How to claim Carer Payment

Complete the following steps to claim Carer Payment. Before you start, check if you can get it.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Top payments
2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Accessing our services
2. Forms

Forms by title for individuals

Forms listed by title that cover a range of Centrelink, Child Support and Medicare services.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

1. Centrelink self service
2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. What changes you need to know or tell us about
2. Change your circumstances with Centrelink

How to update your name with Centrelink

You can ask us to update your legal name, preferred name or title at any time.