What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.
How to manage Income Bank credits
There’s a maximum number of credits you can have in your Income Bank.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
Income and assets test for Special Benefit
We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.
Someone to deal with us on your behalf about the Home Equity Access Scheme
You can have an authorised representative deal with us on your behalf about the Home Equity Access Scheme.
Supporting documents for the Home Equity Access Scheme
When applying for the Home Equity Access Scheme loan, you’ll need to give us some supporting documents. If you don’t, we can’t assess your application.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
Waiting periods
You may have to wait before your payments start.
Income test for Family Tax Benefit Part B
Family Tax Benefit (FTB) Part B is for single parents or carers and some couples who meet a 2 part income test.
Centrelink debts and overpayments
Information to help you avoid being overpaid or to manage owing money for a Centrelink debt.