Most useful information

1. Self service
2. Centrelink self service

Centrelink Customer Reference Number (CRN)

A Customer Reference Number (CRN) helps us identify your Centrelink record.

1. Top payments
2. Commonwealth Seniors Health Card

How to manage your Commonwealth Seniors Health Card

There are some things you need to do when you have a Commonwealth Seniors Health Card.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

1. Health Care Card
2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.

1. JobSeeker Payment
2. What your commitments are

Travel outside Australia rules for JobSeeker Payment

There are rules about when you can get JobSeeker Payment when you travel outside Australia.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

1. Top payments
2. Social work services

How our social work services can help

We can help if you need to turn to someone for support.

1. Living arrangements
2. Housing

Moving house

Find out how moving house can affect your payments and services from us.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.