Most useful information

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

1. Housing
2. Most useful information

Real estate details form (MOD R)

Use this form to let us know your share of a property's asset value and income.

1. Pensioner Concession Card
2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

Express Plus mobile apps

Our Express Plus mobile apps let you access your information and complete a range of services using your mobile device.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

1. How much you can get
2. Income and assets tests

Income test for JobSeeker Payment

Your or your partner’s income can reduce how much we pay you.

1. Top payments
2. Carer Payment

While you wait for your Carer Payment claim

There are some things you can do while you wait to hear about your Carer Payment claim.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

Personal information releases

You can get personal details we hold about you under our administrative access scheme.

1. Top payments
2. Carer Payment

How to claim Carer Payment

Complete the following steps to claim Carer Payment. Before you start, check if you can get it.