While you wait for a Centrelink claim outcome
There’s support while you wait to find out about your Centrelink claim outcome.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - Link Centrelink to myGov using Centrelink identity verification
Instructions on how to link Centrelink to your myGov account with or without a Customer Reference Number (CRN) if you can’t create a Digital ID.
- Top payments
- JobSeeker Payment
Who can get JobSeeker Payment
You need to meet some rules to get JobSeeker Payment.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Personal information releases
You can get personal details we hold about you under our administrative access scheme.
- Top payments
- Child Care Subsidy
Who can get Child Care Subsidy
You need to meet some requirements to get Child Care Subsidy (CCS).
- Employment income reporting
- What to report
Income from self employment
If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Crisis Payment
- Crisis Payment for extreme circumstances family and domestic violence
How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get
You can get this Crisis Payment once per incident or circumstance.
- Family Tax Benefit
- How much you can get
Family Tax Benefit Part A payment rates
The amount of Family Tax Benefit (FTB) Part A we’ll pay you depends on your situation.