Centrelink payments and care arrangements
If a child’s care or shared care arrangements change, this may affect your Centrelink payments.
Time limits for claiming family payments
There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.
Payment schedule and rates for people outside Australia
We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.
How to manage your payment - Disability Support Pension
Your options and obligations for Disability Support Pension.
Compliance program
Our compliance program helps protect Australia’s welfare system. It helps our customers avoid getting a debt or committing fraud.
FIS deeming video
Watch this video to learn more about deeming.
Avoid committing fraud
Do the right thing and avoid committing fraud by keeping your details with us up to date.
If you disagree or can’t repay a Centrelink debt
Find out what you can do if you disagree or can’t repay a Centrelink debt.
When and where to find mobile service centres
Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.
FIS investing basics information online
We have information online to help you understand basic investing.