- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
Express Plus mobile apps
Our Express Plus mobile apps let you access your information and complete a range of services using your mobile device. We have apps for Medicare, Centrelink and Child Support.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
- Who can get it
- Residence rules
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
- Seeking medical help
- Most useful information
Information you need to know about your claim for concession and health care cards form (CI010)
Information about claiming a Commonwealth Seniors Health Card, Low Income Health Care Card, Foster Child Health Care Card, Ex-Carer Allowance (Child) Health Care Card.
- Getting aged care services
- Most useful information
Support at Home calculation of your cost of care form (SA456)
Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.
- Centrelink phone self service
- How to register
Create your voiceprint
You can create your voice print over the phone. A voiceprint is a quick and secure way to prove your identity when you call us.
- Recently unemployed
- Most useful information
Seasonal, Contract and Intermittent Work Details form (SU496)
Use this form to tell us about any seasonal, contract or intermittent work you or your partner has done in the 6 months prior to claiming an income support payment.
- Caring for elderly
- Most useful information
Aged care claim for financial hardship assistance form (SA462)
Use this form to claim financial hardship assistance for your aged care costs.