How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
How to report and manage your JobSeeker Payment
To keep getting JobSeeker Payment you need to report every 2 weeks. You also need to keep meeting your mutual obligation requirements.
Change of circumstances when you get JobSeeker Payment
You must tell us if things change as it may affect your JobSeeker Payment.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Doing higher education study
Learn what payments, services and support you may get when you’re studying at university or TAFE.
Balancing Family Tax Benefit
What you need to do to balance your Family Tax Benefit (FTB) payments depends on your circumstances.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
Who should apply for an aged care calculation of your cost of care
You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.
How to manage electronic messaging
Your options and obligations for electronic messaging.
How to claim Disability Support Pension
Complete the following steps to claim Disability Support Pension online. Before you start, check if you can get it.