Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
- Top payments
- Health Care Card
Who can get a Health Care Card
You may get a Health Care Card if you get specific payments or supplements from us. You’ll get it if you’re on the maximum rate of Family Tax Benefit Part A.
- Housing
- Most useful information
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage your advance payments
Instructions on how to repay or adjust your advance payments using your Centrelink online account.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
- How to balance your payment
- Balancing Family Tax Benefit
Track the progress of your Family Tax Benefit balancing
You can track your Family Tax Benefit (FTB) balancing in the Express Plus Centrelink mobile app.
Forms
We have forms you can download, complete and return to us.
- Top payments
- Carer Payment
How to claim Carer Payment
Complete the following steps to claim Carer Payment. Before you start, check if you can get it.
- Employment income reporting
- If you’re employed
How to report your income to Centrelink
You can report your employment income in different ways.
- Self service
- Centrelink self service
Centrelink Customer Reference Number (CRN)
A Customer Reference Number (CRN) helps us identify your Centrelink record.