Most useful information

Real estate assets

Information about how real estate assets affect your payment under the assets test.

1. Accessing our services
2. Forms

How to use our forms

Learn how to fill in and sign our forms.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Self service
2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

1. Age Pension
2. How to manage your payment

Change of circumstances when you get Age Pension

If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.

1. Top payments
2. Carer Allowance

How to claim Carer Allowance

Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

1. Parental Leave Pay
2. How to claim

Claiming timeframes for Parental Leave Pay

You need to claim within the timeframes to get Parental Leave Pay.

1. Health Care Card
2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.