Accessibility for Centrelink online account
Our online account and mobile app services must be accessible and designed to meet the needs of everyone.
Getting your Parental Leave Pay
In many cases your employer will deliver your Parental Leave Pay to you. Sometimes we’ll pay you directly.
Meeting the income test for Parental Leave Pay
To get Parental Leave Pay, you must meet an income test.
Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
How we can help you with My Aged Care face-to-face services
We can help you with information, access and referrals to face-to-face My Aged Care services.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Working while you’re getting Age Pension
If your income goes over the cut off point, we'll pay you $0 for that fortnight. In some situations, we can suspend your Age Pension.
Getting help to find work when you’re getting Disability Support Pension (DSP)
There’s support available if you want to work while getting Disability Support Pension (DSP) and need help to find or keep a job.
Preclusion periods for Centrelink compensation recovery
If you get lump sum compensation, you won’t be able to get income support payments for a certain time. It may also affect other payments or cards you get from us.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.