Most useful information

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

1. Income Bank
2. How to manage your credits

Check your Income Bank balance

You can check your Income Bank balance online.

1. How to choose and share your days
2. Sharing your payment

Giving approval to share Parental Leave Pay

You need to give approval if you are sharing Parental Leave Pay. You’ll also need to discuss how many days each parent will take.

1. Top payments
2. Carer Payment

When you’ll get your first Carer Payment

There may be one or more waiting periods that apply before you get your first Carer Payment.

1. Living arrangements
2. Housing

Homelessness

Find help if you’re homeless, sleeping rough or couch surfing.

1. Centrelink debts and overpayments
2. Compliance program

Information about Robodebt

The Income Compliance Program, known as Robodebt, ended in November 2019. We’ve refunded people who paid money back on robodebts.

1. Age Pension
2. How much you can get

Income and assets from outside Australia can affect your Age Pension

If you or your partner get income from, or have assets outside Australia, this could affect your Age Pension.

1. Education
2. Higher education

Starting study for higher education

Learn about payments, services and support you may get when you start studying at a higher level.

1. Contact us
2. Find us

Support for veterans

We can help veterans and their families at our service centres.

1. Accessing our services
2. Contact us

Report fraud or an IT security risk

If you believe someone may be committing fraud or there’s cyber security system risk in our online systems, you should report it.