Most useful information

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Centrelink self service
2. Centrelink phone self service

What are the Centrelink phone self service options

There are 2 options for phone self service.

1. What changes you need to know or tell us about
2. Customer service changes

Public holiday reporting and payment dates

Your reporting and payment dates may change when we close for national public holidays. We may pay you early.

1. Top payments
2. Age Pension

Who can get Age Pension

To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.

1. How much you can get
2. Choosing your loan payments

Maximum rate of pension for a loan under the Home Equity Access Scheme

The maximum pension rate we use for a Home Equity Access Scheme loan includes any supplements you get.

1. Top payments
2. Carer Allowance

How to claim Carer Allowance

Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.

1. Housing
2. Moving house

Changing your address if you’re moving house

Learn about what you need to tell us when you move house and how it can affect your payments.

1. Top payments
2. Age Pension

How to prepare to claim Age Pension

There are several things to consider when you’re preparing to claim Age Pension.

1. Contact us
2. Report fraud or an IT security risk

Report fraud

If you suspect someone may be committing fraud against Medicare, Centrelink or Child Support, you should report it.