Most useful information

The pages voted most useful by other website visitors.

  1. Living arrangements
  2. Family and domestic violence

Where to get help for domestic violence

Get help accessing our payments and connecting to local support services like legal and housing support.

  1. How to manage your payment
  2. Travel outside Australia

When and how to tell us about overseas travel if you get Mobility Allowance

When you get Mobility Allowance, you may need to tell us if you’re leaving Australia.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Living arrangements
  2. Housing

Living with others

Find out how living with someone can affect your payments and services from us.

  1. Centrelink debts and overpayments
  2. Compliance program

Information about Robodebt

The Income Compliance Program, known as Robodebt, ended in November 2019. We’ve refunded people who paid money back on robodebts.

  1. Top payments
  2. Agents and Access Points

Agents and Access Points - How we can help

What you can do at Agents and Access Points.

  1. Scams and identity theft
  2. Avoid and report scams

How scams work

A scam is a trick to steal your money or personal information. Scams target everyone and anyone can become a victim.

  1. Top payments
  2. Carer Supplement

How much Carer Supplement you can get

Carer Supplement is an annual payment of $600 for each eligible payment you get. You’ll get this on top of your regular payment.

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Page last updated: 16 July 2026.
QC 60800