Most useful information

The pages voted most useful by other website visitors.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Travelling outside of Australia

Instructions on how to tell us about your overseas travel using your Centrelink online account.

  1. Status Resolution Support Services payment (SRSS)
  2. How to manage your payment

Someone to deal with us about your Status Resolution Support Services payment

You can authorise someone to speak to us about your Status Resolution Support Services payment (SRSS).

  1. Parenting Payment
  2. Who can get it

Principal carer rules for Parenting Payment

To get Parenting Payment you must be the main carer of a young child or children.

  1. Recently unemployed
  2. Getting a payment

Claiming a payment from us if you’re looking for a job

You can claim a payment from us online, if you’re looking for a job. You can do this by registering your Digital ID.

  1. What your commitments are
  2. Getting a medical certificate

What happens when you give us a medical certificate for JobSeeker Payment

We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.

  1. Living arrangements
  2. Relationship changes

Breaking up with your partner

If you break up with your partner, you need to tell us so we can keep paying you the right amount.

Veteran Payment affects your income support payment

Information to help you make a choice between Veteran Payment and an income support payment.

  1. Contact us
  2. Find us

Video chat appointments

Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.

  1. Growing up
  2. Most useful information

Unreasonable to live at home statement by young person form (SY015)

Use this form if you're getting or have claimed Youth Allowance or ABSTUDY, and you're applying as an independent person under the unreasonable to live at home guidelines.

  1. Accessing our services
  2. Contact us

When we may contact you to improve our services

There may be times we engage with you to improve our services or for a payment accuracy review.

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Page last updated: 16 July 2026.
QC 60800