Most useful information

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Contact us
2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

1. Centrelink self service
2. Centrelink online account

Centrelink online account terms and conditions

These terms and conditions apply to all access and use of Centrelink online account.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

1. What changes you need to know or tell us about
2. Change your circumstances with Centrelink

Updating your bank account balances and details with Centrelink

If you get a payment from us, you must tell us when there are changes to your bank account balances.

1. Top payments
2. Age Pension

Who can get Age Pension

To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

1. Employment income reporting
2. If you’re employed

How to report your income to Centrelink

You can report your employment income in different ways.

1. Top payments
2. Pensioner Concession Card

How to manage your Pensioner Concession Card

Your options and obligations for a Pensioner Concession Card.