Most useful information

The pages voted most useful by other website visitors.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Ageing
  2. Getting aged care services

Thinking about getting aged care services

If you’re thinking about getting some help around the house or entering an aged care home, there are services and support that can help.

  1. Retirement years
  2. Thinking about retirement

Financial services when thinking about retirement

When you're thinking about retirement, we have financial services and payment options that may help you.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

Employment income

This is pay you get for work you've done for an employer.

  1. Aged care calculation of your cost of care
  2. When you’re in financial hardship

Steps to claim financial hardship assistance with aged care costs

Complete the following steps to claim aged care financial hardship assistance.

  1. Work Bonus
  2. How it works

Work Bonus if you work

If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.

  1. What your commitments are
  2. Getting a medical certificate

What happens when you give us a medical certificate for JobSeeker Payment

We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Commonwealth Seniors Health Card
  2. Who can get it

Income test for a Commonwealth Seniors Health Card

You must meet an income test to get a Commonwealth Seniors Health Card.

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Page last updated: 12 December 2024.
QC 60800