Most useful information

The pages voted most useful by other website visitors.

  1. Age Pension
  2. How to manage your payment

Change of circumstances when you get Age Pension

If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.

  1. Age Pension
  2. Who can get it

Residence rules for Age Pension

To be eligible for Age Pension you must meet the residence rules.

  1. Electronic messaging
  2. How to manage your messages

Change how you get electronic messaging

You can change how you get electronic messages from us at any time.

  1. Family Tax Benefit
  2. Who can get it

Family Tax Benefit Part A eligibility

We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.

  1. Low Income Health Care Card
  2. How to manage your card

Lost or stolen Low Income Health Care Card

We can replace a lost or stolen card.

  1. Low Income Health Care Card
  2. Who can get a card

Residence rules for a Low Income Health Care Card

To be eligible for a Low Income Health Care Card you must meet the residence rules.

  1. Caring for someone
  2. Most useful information

Carer Payment and Carer Allowance review of care provided - Caring for a person 16 years or over form (SA010)

Use this form to tell us about the level of care you personally provide for a person 16 years or over.

  1. Who can get it
  2. Residence rules

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Granny flat interest

A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.

Express Plus mobile apps

Our Express Plus mobile apps let you access your information and complete a range of services using your mobile device. We have apps for Medicare, Centrelink and Child Support.

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Page last updated: 16 July 2026.
QC 60800