Avoid committing fraud
Do the right thing and avoid committing fraud by keeping your details with us up to date.
What is family and domestic violence
Any behaviour that’s violent, threatening, controlling or intended to make you or your family feel scared and unsafe can be considered family and domestic violence.
How we can help you with family and domestic violence concerns
We can help you access our payments and connect you to other support services.
Proof of rent arrangements for Rent Assistance
If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.
Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Sole trader or partnership income
Business income is counted in the income test.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
How to download and set up the Express Plus Centrelink mobile app
You can download and set up the Express Plus Centrelink mobile app on your mobile or tablet.
Retirement village or lifestyle village rent type for rent assistance
Eligibility for Rent Assistance when you’re in retirement living.
Meeting your obligations when you look for work
When you get a payment from us, you have obligations. Find out what you need to do to keep getting your payment.