Most useful information

The pages voted most useful by other website visitors.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. You may get a penalty if you don’t meet them.

Someone to act for you with Centrelink or aged care

You can ask a person or organisation to act for you as your authorised Centrelink or aged care representative.

  1. JobSeeker Payment
  2. When to claim

Starting your claim for JobSeeker Payment

You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.

Most useful information for Centrelink

The pages voted most useful by other website visitors.

Superannuation

Superannuation is a long term savings structure to help fund your retirement.

  1. What FIS information you can watch online
  2. Income and assets

FIS deeming video

Watch this video to learn more about deeming.

  1. Contact us
  2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

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Page last updated: 16 July 2026.
QC 60800