How to get Energy Supplement
You don't need to apply for Energy Supplement. We’ll include it with your regular payment.
Employment lump sum 52-week policy assessed incorrectly
An error was made with some employment income lump sums of greater than 52 weeks.
What happens when your child turns 15
When your child turns 15, there are some changes for your and your child’s Medicare cards.
Pensioner Concession Card if you get Disability Support Pension
If your Disability Support Pension (DSP) stops, you may still get a Pensioner Concession Card.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Prepare to transfer to Age Pension if you get Disability Support Pension
If you get Disability Support Pension and you're Age Pension age, you can apply to transfer to Age Pension.
Aged care calculation of your cost of care if you get an income support payment
We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.
How to balance your payment for Child Care Subsidy
We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.
Non-medical rules for Disability Support Pension
You need to meet all the non-medical rules to get Disability Support Pension (DSP).
Change of circumstances when you get Carer Allowance
We need to know about changes as they could increase, reduce or stop your Carer Allowance or Carer Allowance Health Care Card.