Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.
Parental income test for ABSTUDY Living Allowance and School Fees Allowance higher rate
The parental income test is part of the parental means test. We use it to assess your parents or guardians income to work out if you can get ABSTUDY.
Cancel Nominee Arrangement form (SS532)
Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.
Travel outside Australia rules for Pension Supplement
The travel rules of your main payment affect if you get Pension Supplement when you travel outside Australia.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Submit your claim if you didn’t do a pre-birth claim
If you didn’t do a pre-birth claim, you can start a claim after the birth of your baby.
Claiming a payment when you start retirement
You can apply for a payment before and after you’ve reached Age Pension age.
Financial hardship assistance eligibility for aged care cost of care
Not everyone can get financial hardship assistance to help with aged care costs. What we cover depends on your situation.
Replace a lost or stolen Pensioner Concession Card or Health Care Card
If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.
When you have to pay costs for security for a loan under the Home Equity Access Scheme
You’ll be responsible for some of the costs involved with managing your Home Equity Access Scheme loan.