- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
- Contact us
- What changes you need to know or tell us about
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
- Centrelink self service
- Centrelink phone self service
What are the Centrelink phone self service options
There are 2 options for phone self service.
- What changes you need to know or tell us about
- Customer service changes
Public holiday reporting and payment dates
Your reporting and payment dates may change when we close for national public holidays. We may pay you early.
- Top payments
- Age Pension
Who can get Age Pension
To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.
- How much you can get
- Choosing your loan payments
Maximum rate of pension for a loan under the Home Equity Access Scheme
The maximum pension rate we use for a Home Equity Access Scheme loan includes any supplements you get.
- Top payments
- Carer Allowance
How to claim Carer Allowance
Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.
- Housing
- Moving house
Changing your address if you’re moving house
Learn about what you need to tell us when you move house and how it can affect your payments.
- Top payments
- Age Pension
How to prepare to claim Age Pension
There are several things to consider when you’re preparing to claim Age Pension.
- Contact us
- Report fraud or an IT security risk
Report fraud
If you suspect someone may be committing fraud against Medicare, Centrelink or Child Support, you should report it.