Create your voiceprint
You can create your voice print over the phone. A voiceprint is a quick and secure way to prove your identity when you call us.
When you can pause your debt repayments
You can pause your repayments if you’re affected by a crisis, disaster, emergency event or financial hardship.
Transitional rate of pension
The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.
Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Parent or Guardian details - for the BASE tax year and CURRENT tax year for dependent Youth Allowance or ABSTUDY customers form (MOD JY)
Use this form to provide income details of a parent or guardian if you are a dependent claiming or receiving Youth Allowance or ABSTUDY.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Rules for caring for multiple people and get Carer Payment
When you care for multiple people there are different rules for Carer Payment
Income test for Carer Payment
Your income can reduce how much we pay you. We use the pension income test to assess Carer Payment.
Centrelink Indigenous Call Centre
A line to call about our payments and services if you’re Aboriginal or Torres Strait Islander.
Assets test for Disability Support Pension
The assets test helps us work out if you can get paid Disability Support Pension. It also affects how much you'll get.