Most useful information

1. Age Pension
2. How to prepare to claim

Decide how to claim Age Pension

There are a few options for claiming Age Pension. Before you start you should decide how you want to claim.

1. Top payments
2. Health Care Card

How to manage your Health Care Card

Your options and obligations to hold a Health Care Card.

1. Top payments
2. Low Income Health Care Card

Who can get a Low Income Health Care Card

To get a Low Income Health Care Card your income needs to be below the income test limit.

1. Carer Payment
2. Who can get it

Rules for caring for multiple people and get Carer Payment

When you care for multiple people there are different rules for Carer Payment

1. Contact us
2. Find us

Video chat appointments

Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.

1. How to keep your payment
2. Reviews

Confirm or update your caring details for Carer Payment

If you get Carer Payment, we may send you a letter asking about your caring details and address. We’ll ask you to confirm or update these details.

1. Age Pension
2. How to manage your payment

Change of circumstances when you get Age Pension

If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.

1. Contact us
2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

1. Relationship changes
2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Contact us
2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.