Most useful information

Freedom of Information - Request to access or change documents form (SI031)

Use this form to make a Freedom of Information (FOI) request to access documents we hold.

Acting arrangements for Centrelink or aged care

How someone can act for you or you can act for someone with Centrelink or aged care.

1. Centrelink self service
2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

1. Getting aged care services
2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

1. Phone us
2. Extra help when calling us

Centrelink Indigenous Call Centre

A line to call about our payments and services if you’re Aboriginal or Torres Strait Islander.

1. What FIS information you can watch online
2. Investing basics

FIS choosing an investment video

Watch this video to learn more about choosing an investment.

1. Work Bonus
2. How it works

Work Bonus balance

We use your Work Bonus balance to offset your eligible income so you keep more of your pension if you’re working.

1. Crisis Payment
2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

1. Top payments
2. Pension Bonus Bereavement Payment

How much Pension Bonus Bereavement you can get

How much Pension Bonus Bereavement you can get depends on a number of circumstances.

1. Top payments
2. Pension Bonus Scheme

How much you can get under the Pension Bonus Scheme

How much Pension Bonus you can get depends on your circumstances.