Changes to your circumstances and aged care costs
We need to know about changes to your circumstances within 28 days of the change occurring.
Confirm your study details when getting Tertiary Access Payment
After you claim the Tertiary Access Payment you might need to confirm your study details. You need to be studying when you do this, so we can pay you.
Payment Accuracy Reviews
We review your details to make sure you’re getting the right payment and payment amount. If you have a partner, we’ll also review their details.
Eligible equipment for Essential Medical Equipment Payment
You can only get the Essential Medical Equipment Payment (EMEP) if you use certain equipment in your home.
Income Apportionment Resolution Scheme
If you have a debt which may be affected by income apportionment, you can apply for the Income Apportionment Resolution Scheme.
How we can help you with family and domestic violence concerns
We can help you access our payments and connect you to other support services.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
Check your International services exchange rate
You can check the foreign exchange rate we use for your income or assets.
When to claim JobSeeker Payment
When you can submit your JobSeeker Payment claim depends on your situation. You may be able to start your claim early.
During your retirement years
Let us know about any changes to your circumstances during your retirement years.