ABSTUDY and Assistance for Isolated Children (AIC) - Explanation or formal review of decision form (SY054)
Use this form to ask for an explanation of a decision about your claim for ABSTUDY or AIC. You can also use this form to ask for a formal review of your ABSTUDY or AIC decision.
When you call Centrelink phone self service
When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.
Employment lump sum 52-week policy assessed incorrectly
An error was made with some employment income lump sums of greater than 52 weeks.
Pensioner Concession Card if you get Disability Support Pension
If your Disability Support Pension (DSP) stops, you may still get a Pensioner Concession Card.
Explaining the decision for Disability Support Pension
After we assess your claim for Disability Support Pension (DSP), we’ll tell you the outcome and explain our decision.
New robodebt class action settlement
The Federal Court will consider late registrations for the new robodebt class action settlement. You have until 4 pm AEST Friday 15 May 2026 to submit.
Authority to release personal information - Personal injury, insurance, superannuation or other matter form (SI039)
Use this form to request your information or consent to us releasing your information to a third party.
Non-medical rules for Disability Support Pension
You need to meet all the non-medical rules to get Disability Support Pension (DSP).
When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
Acting arrangements for Centrelink or aged care
How someone can act for you or you can act for someone with Centrelink or aged care.