Liquid assets waiting period
The liquid assets waiting period is between one and 13 weeks.
Who can use electronic messaging
You don’t need to have an online account to use electronic messaging.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
How to claim Pensioner Education Supplement
Complete the steps on this page to claim Pensioner Education Supplement. Before you start, check if you can get it.
Payment schedule and rates for people outside Australia
We’ll pay your pension differently if you live outside Australia on a permanent or long term basis.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
Assets test for Disability Support Pension
The assets test helps us work out if you can get paid Disability Support Pension. It also affects how much you'll get.
Newborn Upfront Payment and Newborn Supplement amount for multiple children
If you have twins, triplets, quadruplets or more, you may get Newborn Upfront Payment and Newborn Supplement.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.