Most useful information

1. Contact us
2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

Centrelink

We have payments and services to support you.

1. Centrelink letters online
2. You need to know

Your mailing address when you get Centrelink letters online

You should make sure your mailing address is up to date, even if you get Centrelink letters online.

1. Home Equity Access Scheme
2. Who can get it

Qualifying pensions for the Home Equity Access Scheme

You must be eligible for a qualifying pension to access the Home Equity Access Scheme.

1. Relationship changes
2. Making it official

Updating your relationship status

You need to tell us when you become a member of a couple or end a relationship. This is to make sure you get paid correctly.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

1. Top payments
2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

1. Aged care calculation of your cost of care
2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.

1. Elder health and safety
2. Most useful information

Claim for a Commonwealth Seniors Health Card form (SA296)

Use this form to claim a Commonwealth Seniors Health Card if you are age pension age.

1. Top payments
2. Rent Assistance

What you need to do for Rent Assistance

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.