Most useful information

The pages voted most useful by other website visitors.

  1. Centrelink self service
  2. Centrelink online account

What you can do with your Centrelink online account

You can claim, manage your payments, details and money, give us documents and report your income online.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Seeking medical help
  2. Most useful information

Compensation Application form (SS509)

Use this form to claim compensation for financial loss or personal injury suffered as a result of our negligence or defective administration.

How to apply to transfer to Age Pension

If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.

  1. Dependent or independent
  2. Reviewable independence

Independent for Youth Allowance if you’re an orphan

If you’re an orphan, you may be independent for Youth Allowance.

  1. Top payments
  2. Health Care Card

Who can get a Health Care Card

You may get a Health Care Card if you get specific payments or supplements from us. You’ll get it if you’re on the maximum rate of Family Tax Benefit Part A.

  1. Top payments
  2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

  1. Top payments
  2. Pensioner Concession Card

Who needs to apply for a Pensioner Concession Card

You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.

  1. Asset types
  2. Gifting

How much you can gift

Your payment may be affected if you gift more than the value of the gifting free area each year.

Search results summary and pagination

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Page last updated: 16 July 2026.
QC 60800