Most useful information

The pages voted most useful by other website visitors.

  1. Centrelink self service
  2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

  1. Caring for someone
  2. Most useful information

Carer Payment and/or Carer Allowance Medical Report for a person 16 years or over form (SA332A)

Use this form as part of the assessment of eligibility for Carer Payment, Carer Allowance or Special Disability Trust beneficiary status.

  1. Top payments
  2. Low Income Health Care Card

How to claim a Low Income Health Care Card

Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.

  1. Top payments
  2. Low Income Health Care Card

Who can get a Low Income Health Care Card

To get a Low Income Health Care Card your income needs to be below the income test limit.

  1. Parental Leave Pay
  2. What can affect your payments

Effects of Parental Leave Pay on your existing payments and entitlements

Parental Leave Pay is part of your taxable income. It can affect your tax obligations and some payments and services.

  1. Who can get it
  2. Rent types for Rent Assistance

Board and lodging rent type for Rent Assistance

Eligibility for Rent Assistance when you pay board and lodgings to a homeowner or primary tenant for a room in their property.

  1. What changes you need to know or tell us about
  2. Change your circumstances with Centrelink

Updating your bank account balances and details with Centrelink

If you get a payment from us, you must tell us when there are changes to your bank account balances.

  1. Managing your money
  2. Most useful information

Compensation Recovery Statement of Financial Circumstances form (SS484)

Use this form to tell us when you’re in financial hardship and want a review of your compensation payments.

Digital card

Have your concession or health care card with you everywhere you take your smart mobile device.

Transitional rate of pension

The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.

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Page last updated: 12 December 2024.
QC 60800