Most useful information

The pages voted most useful by other website visitors.

  1. Centrelink self service
  2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

  1. Medicare online account
  2. How to get help

Accessibility for Medicare online account

Our online account services must be accessible and designed to meet the needs of everyone.

  1. International Services
  2. How we can help

Social security agreements for International services

We have these agreements with many countries.

  1. Victoria Bushfires, January 2026
  2. Australian Government Disaster Recovery Payment

Who can get Vic Bushfires, January 2026 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

  1. Home Equity Access Scheme
  2. How much you can get

Home Equity Access Scheme advance payments

You can choose to get your loan under the Home Equity Access Scheme as a lump sum advance payment.

  1. Disability Support Pension
  2. How to manage your payment

Prepare to transfer to Age Pension if you get Disability Support Pension

If you get Disability Support Pension and you're Age Pension age, you can apply to transfer to Age Pension.

  1. Disability Support Pension
  2. Who can get it

Medical rules for Disability Support Pension

If you don’t meet the manifest medical rules, you need to meet the general medical rules to get Disability Support Pension (DSP).

  1. Carer Allowance
  2. How to manage your allowance

Travel outside Australia rules for Carer Allowance

There are rules about when you can get Carer Allowance when you or the person you are caring for travel outside Australia. You must meet the Carer Allowance rules at all times.

  1. Parental Leave Pay
  2. Who can get it

Exceptional circumstances for Parental Leave Pay

If you become the primary carer of a child because their parent or parents can’t care for them, you may get Parental Leave Pay.

  1. Disability Support Pension
  2. How to claim

Claiming again - Disability Support Pension

Before claiming Disability Support Pension (DSP) again, you should check you meet the eligibility rules.

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Page last updated: 16 July 2026.
QC 60800