Most useful information

The pages voted most useful by other website visitors.

  1. Centrepay
  2. What Centrepay is

Paying bills using Centrepay

You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.

  1. Work Bonus
  2. How it works

Work Bonus balance

We use your Work Bonus balance to offset your eligible income so you keep more of your pension if you’re working.

  1. Information about Robodebt
  2. Robodebt class action

Robodebt class action settlement

The first robodebt class action settlement was approved in June 2021. Settlement payments were made in September 2022.

  1. Assurance of Support
  2. How it works

Community Support Program Assurance of Support

The Community Support Program allows Australian community organisations, businesses, families and individuals to help people in humanitarian need start a new life in Australia.

  1. Moving to Australia
  2. Most useful information

Claim for Special Benefit form (SU004)

Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.

  1. Growing up
  2. Teenage years

What happens when your child turns 18

Your child turning 18 or stopping school may affect Family Tax Benefit (FTB), child support and their eligibility for payment.

  1. Carer Allowance
  2. How to manage your allowance

Travel outside Australia rules for Carer Allowance

There are rules about when you can get Carer Allowance when you or the person you are caring for travel outside Australia. You must meet the Carer Allowance rules at all times.

  1. Working while you get DSP
  2. Getting help to find work

Inclusive Employment Australia

Inclusive Employment Australia is an employment service program that can help you prepare for, find and keep a job if you have disability, injury or health conditions.

  1. Top payments
  2. Ex-Carer Allowance (Child) Health Care Card

Who can get an Ex-Carer Allowance (Child) Health Care Card

You can get an Ex-Carer Allowance (Child) Health Care Card if you meet certain criteria.

  1. Centrelink self service
  2. Centrelink letters online

Resources Centrelink letters online

Tools, information and other services we offer.

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Page last updated: 12 December 2024.
QC 60800