Most useful information

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Work Bonus
2. How it works

Work Bonus if you don’t work

If you don’t work you still accrue a bonus.

1. Crisis Payment
2. Crisis Payment for extreme circumstances family and domestic violence

How to claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence

Complete the following steps to claim Crisis Payment for extreme circumstances family and domestic violence.

1. Top payments
2. Mobility Allowance

How to claim Mobility Allowance

Complete the following steps to claim Mobility Allowance.

1. How to manage your allowance
2. Reviews

Medical reviews when you get Carer Allowance

If you’re getting Carer Allowance, we may do a medical review of the person you care for from time to time.

1. Getting aged care services
2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

1. Top payments
2. Low Income Health Care Card

How to claim a Low Income Health Care Card

Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.

1. Top payments
2. Centrelink Compensation Recovery

How compensation affects payments

Compensation can affect your Centrelink payments. Some similar types of payments can affect you too.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.