Most useful information

The pages voted most useful by other website visitors.

  1. Manage your money
  2. Tax time

How to prepare for tax time

Find out what you may need from us to prepare for tax time.

  1. How we assess your claim
  2. Disability Medical Assessment

What a Disability Medical Assessment is

A Disability Medical Assessment (DMA) helps us decide if you meet the medical rules for Disability Support Pension.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Annual and lifetime caps for your aged care costs

There are annual and lifetime caps for your aged care costs. They apply if you started care after 1 July 2014.

  1. Top payments
  2. Telephone Allowance

Who can get Telephone Allowance

You can get Telephone Allowance if you have a telephone connected in your name and get a certain payment. You can also get it if the connection is in your partner’s name.

Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

  1. Low Income Health Care Card
  2. Who can get a card

Residence rules for a Low Income Health Care Card

To be eligible for a Low Income Health Care Card you must meet the residence rules.

  1. Relationship changes
  2. Making it official

Using a referee to verify your relationship status

We may need to ask a third party, a person we call a referee, to verify your relationship status. We’ll tell you when we need referee details.

  1. Top payments
  2. Telephone Allowance

How to manage your Telephone Allowance

Your options and obligations for Telephone Allowance.

  1. Reciprocal Health Care Agreements
  2. When you visit Australia

Reciprocal Health Care Agreements - visiting from the United Kingdom

If you’re visiting Australia from the United Kingdom you may be eligible for medical care under Medicare while you’re here.

  1. Disability Support Pension
  2. How to manage your payment

Change of circumstances while receiving Disability Support Pension

You need to tell us if your circumstances change when you're getting Disability Support Pension (DSP).

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Page last updated: 16 July 2026.
QC 60800