Most useful information

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

1. Seeking medical help
2. Most useful information

Authority to release personal information - Personal injury, insurance, superannuation or other matter form (SI039)

Use this form to request your information or consent to us releasing your information to a third party.

1. Top payments
2. Disability Support Pension

How much you can get - Disability Support Pension

How much Disability Support Pension (DSP) you can get depends on your age and living conditions.

1. Child Care Subsidy
2. How much you can get

Hours of subsidised child care for Child Care Subsidy

From 5 January 2026, families eligible for Child Care Subsidy can get at least 72 hours of subsidised child care each fortnight.

1. Additional Child Care Subsidy
2. Who can get it

The Temporary Financial Hardship additional child care subsidy

You need to meet certain criteria to be eligible for Additional Child Care Subsidy Temporary Financial Hardship.

1. Low Income Health Care Card
2. How to manage your card

Renewing a Low Income Health Care Card

You need to renew your Low Income Health Care Card.

1. Top payments
2. Age Pension

How to manage your Age Pension payment

Your options and obligations for Age Pension.

1. Income
2. Lump sums while on income support

Employment lump sum 52-week policy assessed incorrectly

An error was made with some employment income lump sums of greater than 52 weeks.

1. Carer Payment
2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

1. Who can get it
2. Rent types for Rent Assistance

Travelling, site and mooring fees rent type for Rent Assistance

Eligibility for Rent Assistance when you pay site or mooring fees where you live, or when you’re travelling.