Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
Change of circumstances if you get a Centrelink payment
It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
How to manage Carer Payment
When we’ll contact you about your options for Carer Payment.
How to apply under the Home Equity Access Scheme
Complete the following steps to apply under the Home Equity Access Scheme. Before you start, check if you're eligible.
How much Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment you can get
Australian Government Disaster Recovery Payment is a lump sum payment.
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
How to claim NT Flooding, February to March 2026 - Australian Government Disaster Recovery Payment
How you can claim Australian Government Disaster Recovery Payment.
Renewing or replacing a Commonwealth Seniors Health Card
If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.
How to claim a payment under the Pension Bonus Scheme
Complete the following steps to claim your Pension Bonus. Before you start, check if you can get it.