Most useful information

1. Social work services
2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

1. Living arrangements
2. Natural disaster

Natural disaster support

Support for people directly affected by a declared natural disaster.

1. International social security agreements
2. Which countries have agreements with us

International social security agreements between Australia and countries in Asia

Australia has agreements with these countries in Asia to share responsibilities for social security coverage.

1. Pension Bonus Scheme
2. How to claim

When to claim a payment under the Pension Bonus Scheme

There are benefits to claiming your pension and bonus at certain times. For example, after you stop work or have finalised your super arrangements.

1. Family Tax Benefit
2. How to manage your payment

Payment choices for FTB

You can choose how you get Family Tax Benefit (FTB) if you claim it fortnightly.

1. Living arrangements
2. Family and domestic violence

Where to get help for domestic violence

Get help accessing our payments and connecting to local support services like legal and housing support.

1. Managing your money
2. Most useful information

Cancel Nominee Arrangement form (SS532)

Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.

1. Income and assets tests
2. What the parental means test is

What the Parental income test is for Youth Allowance students and Australian Apprentices

We use the parental income test to assess your parents’ or guardians’ income for Youth Allowance. It’s part of the parental means test.

1. Top payments
2. Utilities Allowance

Who can get Utilities Allowance

You get this allowance if you get certain payments from us. You don’t need to apply for it.

Transfer to Age Pension

If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.