Most useful information

The pages voted most useful by other website visitors.

  1. Relationship changes
  2. Making it official

Confirm your relationship status when making a claim

Learn how to confirm your relationship if you or your partner make an online claim.

  1. Top payments
  2. Mobile service centres

When and where to find mobile service centres

Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.

  1. Contact us
  2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

Manage your Centrelink payment

If you get a payment, you’ll have some regular commitments you need to meet. If you don’t, your payment may stop.

  1. Work
  2. Managing your money

Scams and identity theft

Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.

  1. Top payments
  2. Age Pension

How to claim Age Pension

Complete the following steps to claim Age Pension.

  1. Retirement years
  2. Starting your retirement

Preparing to claim a payment from us when retiring

Find out what you need to have in order before you apply for a payment after you retire.

  1. Age Pension
  2. Who can get it

Income test for Age Pension

Your income can reduce how much Age Pension we pay you. We use the pension income test to assess Age Pension.

  1. Top payments
  2. Commonwealth Seniors Health Card

Who can get a Commonwealth Seniors Health Card

You can get a Commonwealth Seniors Health Card if you meet certain conditions.

  1. Prepare to transfer to Age Pension
  2. Transfer to Age Pension

How to transfer to Age Pension online

Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.

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Page last updated: 16 July 2026.
QC 60800