Change of circumstances when you get Telephone Allowance
We need to know about changes that could reduce or stop your Telephone Allowance payment.
How to get more information from us
There are different ways to access information from us. You can access information through freedom of information, personal information releases and the Privacy Impact Assessment Register.
Change of circumstances when you hold a Pensioner Concession Card
We need to know about changes that could stop you from having a Pensioner Concession Card.
Employment Services Assessments
If you need help finding a job, we'll assess the impact of your barriers to work including disability, illness or injury.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Maximum loan amount under the Home Equity Access Scheme
The maximum loan amount (MLA) is the most you can borrow through the Home Equity Access Scheme. We can’t pay you any more once your loan balance reaches your MLA.
Income support payment
An income support payment is a regular payment that helps you with living costs.
How to report and manage your JobSeeker Payment
To keep getting JobSeeker Payment you need to report every 2 weeks. You also need to keep meeting your mutual obligation requirements.
News
Read the latest updates on our services. You can subscribe to get regular highlights on topics you’re interested in.
Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.