Advising non-lodgement of a tax return
If you got Family Tax Benefit (FTB) or Child Care Subsidy (CCS) and you or your partner don’t need to lodge a tax return, you need to tell us and confirm your family income.
Carer Payment and Carer Allowance - Medical Report for a child under 16 years form (SA431)
Use this form as part of the assessment of eligibility for Carer Payment, Carer Allowance or Special Disability Trust beneficiary status.
Claim for Age Pension and Pension Bonus form (SA002)
Use this form to claim Age Pension and Pension Bonus.
Getting a Department of Veterans’ Affairs (DVA) payment
Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.
How to apply under the Home Equity Access Scheme
Complete the following steps to apply under the Home Equity Access Scheme. Before you start, check if you're eligible.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
How much you can get under the Home Equity Access Scheme
The loan payments you get under the Home Equity Access Scheme depend on if you get a pension or not.
New robodebt class action settlement
We’ve sent notices to eligible group members of the new robodebt class action settlement.
Who can get Rent Assistance
You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.