Most useful information

The pages voted most useful by other website visitors.

Transitional rate of pension

The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.

  1. Natural disaster
  2. Natural disaster support

New South Wales natural disaster support

Help for people directly affected by a natural disaster in NSW, such as fires, storms or floods.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

  1. Top payments
  2. Telephone Allowance

How to manage your Telephone Allowance

Your options and obligations for Telephone Allowance.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

  1. Top payments
  2. Rent Assistance

How to manage your Rent Assistance

There are things you need to tell us if you get Rent Assistance.

  1. Top payments
  2. Financial Information Service

What FIS information you can watch online

We have information about financial matters online that may help your situation.

  1. Top payments
  2. International social security agreements

Which countries have international social security agreements with Australia

Australia has agreements with a number of countries to share responsibility for social security coverage.

  1. Pensioner Concession Card
  2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

  1. Raising kids
  2. Having a baby

When your baby arrives

Use your Parent Pack to help finalise your pre-birth claim, make a new claim and enrol your baby in Medicare.

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Page last updated: 12 December 2024.
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