Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Family Tax Benefit Part B eligibility
We may pay you Family Tax Benefit (FTB) Part B if you’re a single parent, a grandparent carer, or if you’re a member of a couple with one main income.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Assets test for Age Pension
The assets test helps us work out if you can get paid Age Pension. It also affects how much you'll get.
Public holiday reporting and payment dates
Your reporting and payment dates may change when we close for national public holidays. We may pay you early.
Income test for the Low Income Health Care Card
To get a Low Income Health Care Card your income must be under the limit.
Board and lodging rent type for Rent Assistance
Eligibility for Rent Assistance when you pay board and lodgings to a homeowner or primary tenant for a room in their property.
What are the alternative names for essential medical equipment
Sometimes eligible medical equipment for the Essential Medical Equipment Payment (EMEP) might have a different name.
Income and assets from outside Australia can affect your Age Pension
If you or your partner get income from, or have assets outside Australia, this could affect your Age Pension.
While you wait for a Centrelink claim outcome
There’s support while you wait to find out about your Centrelink claim outcome.