Most useful information

1. Active scams
2. Medicare scams

Medicare phishing scams

Scammers are pretending to be from Medicare.

1. Active scams
2. Other Services Australia scams

National Disability Insurance Scheme and Centrelink scam messages

Scammers are pretending to be from Services Australia, Centrelink, myGov or the National Disability Insurance Scheme (NDIS).

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Italy

The Reciprocal Health Care Agreement (RHCA) we have with Italy may cover some of your medical costs in the Italian public health system.

1. Crisis Payment
2. Crisis Payment for extreme circumstances family and domestic violence

How to claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence

Complete the following steps to claim Crisis Payment for extreme circumstances family and domestic violence.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting New Zealand

The Reciprocal Health Care Agreement (RHCA) we have with New Zealand may cover some of your medical costs in the New Zealand public health system.

1. How to manage your payment
2. If your child is absent from child care

If you’re affected by an emergency

You may be able to access extra support with the cost of your child care.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

1. What FIS information you can watch online
2. Job seekers

Social work services FIS video

Watch this video to learn more about our social workers.

1. Carer Payment
2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

1. Work Bonus
2. How it works

Types of income we apply the Work Bonus to

We apply the Work Bonus to employment and self-employment income. You need to tell us how much you earn so we can apply the Work Bonus and income test.