Most useful information

The pages voted most useful by other website visitors.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update address, accommodation and contact details

Instructions on how to update your address, accommodation and contact details using your Centrelink online account.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Non-medical rules
  2. Income and assets tests

Income test for Disability Support Payment

Your income can reduce how much we pay you. We use the pension income test to assess Disability Support Pension (DSP).

  1. Living with disability
  2. Most useful information

Disability Support Pension Medical Evidence Checklist form (SA473)

Use this checklist to help ensure you have the right medical evidence to support your claim for Disability Support Pension.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence

To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.

  1. Home Equity Access Scheme
  2. How much you can get

Maximum loan amount under the Home Equity Access Scheme

The maximum loan amount (MLA) is the most you can borrow through the Home Equity Access Scheme. We can’t pay you any more once your loan balance reaches your MLA.

  1. Caring for someone
  2. Most useful information

Carer Payment and Carer Allowance review of care provided - Caring for a person 16 years or over form (SA010)

Use this form to tell us about the level of care you personally provide for a person 16 years or over.

  1. Assistance for Isolated Children Scheme
  2. Who can get it

Living and study requirements for Assistance for Isolated Children

Your child’s living and study arrangements will determine which allowance or supplement you get.

  1. Top payments
  2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

  1. How to keep your payment
  2. Working while you get Carer Payment

Examples of working while getting Carer Payment

Understand how taking time off caring could affect your Carer Payment.

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Page last updated: 12 December 2024.
QC 60800