When you access the Express Plus Centrelink mobile app
The app is available 24 hours a day, 7 days a week. There may be short breaks for service updates between 12 am and 6 am AEST.
How our social work services can help
We can help if you need to turn to someone for support.
myGov text message link scams
If you get a text message from myGov with a link to click on, it‘s a scam.
When to claim Fares Allowance
You can get Fares Allowance after your journey or we can pre-book your travel for you.
Who can get Pension Bonus Top Up
You may get a Pension Bonus Top Up if you get both Age Pension and Pension Bonus payments.
Reviews for Carer Payment
If you’re getting Carer Payment, we may do reviews. This is to help us understand your caring circumstances.
How Electronic Verification of Rent works
If you agree, your community housing organisation or supported accommodation provider will use the EVoR service to update and verify your rent details with us.
Types of income we apply the Work Bonus to
We apply the Work Bonus to employment and self-employment income. You need to tell us how much you earn so we can apply the Work Bonus and income test.
Work Bonus and your partner’s income
Your partner’s assessable income may also change with the Work Bonus.
How much Parental Leave Pay you can get
Parental Leave Pay is based on the national minimum wage.