Most useful information

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

1. Centrelink letters online
2. Managing

View your Centrelink letters online

There are a few ways you can view your Centrelink letters online.

1. Top payments
2. Carer Adjustment Payment

How much Carer Adjustment Payment you can get

You can get a one-off payment to help care for your child.

Capability assessment

An assessment done by us to find out if you’re capable of meeting your current mutual obligation requirements.

1. Asset types
2. Gifting

What gifts we include in income and assets tests

We may include your gift if you give away, sell or transfer it for less than its market value.

1. Asset types
2. Gifting

How much you can gift

Your payment may be affected if you gift more than the value of the gifting free area each year.

1. Caring for elderly
2. Most useful information

Aged care claim for financial hardship assistance form (SA462)

Use this form to claim financial hardship assistance for your aged care costs.

1. Centrelink self service
2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

1. Work Bonus
2. How it works

Work Bonus balance examples if you work

Understand how your Work Bonus balance affects your assessable income.

1. Caring for someone
2. Getting support

Getting a payment if you’re a carer

There are payments available to help you if you provide care for someone.