- Contact us
- Find us
Video chat appointments
Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Crisis Payment
- Crisis Payment for release from prison or psychiatric confinement
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.
- Top payments
- Rent Assistance
Who can get Rent Assistance
You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.
- Top payments
- Home Equity Access Scheme
Who can get a loan under the Home Equity Access Scheme
You must meet certain requirements to be eligible for a Home Equity Access Scheme loan.
- Top payments
- Low Income Health Care Card
Who can get a Low Income Health Care Card
To get a Low Income Health Care Card your income needs to be below the income test limit.
- Child Care Subsidy
- How to claim
Confirm enrolment for Child Care Subsidy
Before we can pay you Child Care Subsidy (CCS), you need to confirm your child’s child care enrolment.
- Who can get it
- Meeting the work test
Work requirements for Parental Leave Pay
What the work requirements are for Parental Leave Pay.
- Top payments
- Pensioner Education Supplement
How much Pensioner Education Supplement you can get
Depending on your circumstances, there are 2 different rates of Pensioner Education Supplement you can get.
- What your commitments are
- Getting a medical certificate
What happens when you give us a medical certificate for JobSeeker Payment
We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.