Most useful information

The pages voted most useful by other website visitors.

Using your BasicsCard and where to use it

You can use your BasicsCard in person at approved stores and businesses across Australia.

  1. Education
  2. Retraining

Finding training to upskill or retrain

Find out about training providers and services.

  1. Carer Payment
  2. Who can get it

Rules for the person you care for to get Carer Payment

The person you care for must meet rules for you to get Carer Payment.

  1. Centrelink debts and overpayments
  2. Reviews for compliance program

Bank interest income reviews for the compliance program

We check your bank account information is up to date. We do this to check we paid you the right payment and amount in the past.

  1. Growing up
  2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

  1. Who can get it
  2. FTB Part A eligibility

FTB Part A Multiple Birth Allowance

This is for people who get Family Tax Benefit (FTB) Part A and have triplets, quadruplets or more in their care.

  1. Manage your money
  2. Tax time

How to prepare for tax time

Find out what you may need from us to prepare for tax time.

  1. Retirement years
  2. Most useful information

Information you need to know about your claim for Age Pension and Pension Bonus form (CI006)

Information about your claim for Age Pension and Pension Bonus.

  1. Having a baby
  2. When your baby arrives

Register the birth of your baby

You must register the birth of your baby. This is a requirement by the births, deaths and marriages registry in your state or territory.

  1. Disability Support Pension
  2. How to claim

Supporting documents for Disability Support Pension

We’ll ask you for some documents to support your claim for Disability Support Pension.

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Page last updated: 16 July 2026.
QC 60800