Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Income test for Disability Support Payment
Your income can reduce how much we pay you. We use the pension income test to assess Disability Support Pension (DSP).
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
Supporting documents for the Home Equity Access Scheme
When applying for the Home Equity Access Scheme loan, you’ll need to give us some supporting documents. If you don’t, we can’t assess your application.
Residence rules for Carer Payment
To be eligible for Carer Payment you must meet the residence rules.
Payment choices for FTB
You can choose how you get Family Tax Benefit (FTB) if you claim it fortnightly.
Youth Allowance income and assets tests
We use income and assets tests to check if you can get Youth Allowance and how much you might get.
Who can get Mobility Allowance
You can get Mobility Allowance if you meet certain criteria.
Centrelink online account help - Upload documents
Instructions on how to upload and submit documents using your Centrelink online account.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.