Support for Temporary Protection Visa and Safe Haven Enterprise Visa holders transitioning to a permanent refugee visa
If you had a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) and have moved onto a permanent resident Resolution of Status (RoS) visa subclass 851, we can help you with payments.
FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
Centrelink Indigenous Call Centre
A line to call about our payments and services if you’re Aboriginal or Torres Strait Islander.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.
Residence rules for a Commonwealth Seniors Health Card
To be eligible for the Commonwealth Seniors Health Card you must meet the residence rules.
How much Crisis Payment for Humanitarian Entrants you can get
You can only get one Crisis Payment for humanitarian entrants.
Moving for work
You may decide to move house to increase your chance of finding a job. There is support available if you move to find a job.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Support for foster carers and other non-parent carers
We support foster carers, grandparents, kinship carers and informal carers who provide ongoing care for a child.