Updating your gender details with Centrelink
You can choose to update your gender details, name or title with us.
Information about income apportionment
Income apportionment no longer occurs. Before December 2020, we commonly used it to help us work out how much people should have been paid.
Getting a SmartCard for enhanced Income Management in New South Wales
You can access your enhanced Income Management account with a SmartCard.
Referral for enhanced Income Management by child support protection authority
Your local child protection authority can refer you for enhanced Income Management.
Referral of vulnerable welfare payment recipient to enhanced Income Management
You may be referred for enhanced Income Management if a social worker refers you or you are a vulnerable young person.
Voluntary enhanced Income Management
If you are eligible, get a payment from us and live in certain parts of Australia, you can volunteer for enhanced Income Management.
How a payment nominee affects enhanced Income Management
If you have a payment nominee who is on enhanced Income Management, you may also be on enhanced Income Management. Call the SmartCard eIM hotline to talk to us about your situation.
Supporting people at risk with enhanced Income Management in the Northern Territory
An approved organisation can refer you to enhanced Income Management in the Northern Territory.
Who can get enhanced Income Management and a SmartCard in New South Wales
If you live in the Bankstown area of New South Wales, you may be eligible for enhanced Income Management.
Youth and long-term payment recipients on enhanced Income Management in the Northern Territory
You may be on enhanced Income Management because you live in the Northern Territory and have been getting a specific payment.