Changing your child’s care arrangements
If the amount of time you care or share the care for a child changes, this may affect your payments and services.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Allowable time for study while getting Youth Allowance
There’s an allowable time limit on how long you’ll get Youth Allowance. We base it on the minimum time it normally takes to complete your course as a full time student.
Liquid assets waiting period
The liquid assets waiting period is between 1 and 13 weeks.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Medical evidence for Disability Support Pension
You need to give us medical evidence if you claim Disability Support Pension (DSP), or have a medical review.
Income Stream Reviews
Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.