Forms
We have forms you can download, complete and return to us.
Contact us
You can get in touch with us when you need help a few different ways. Save time by using self service through myGov and your online account.
Customer service changes
Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.
Extra help when calling us
We can help you if you’re deaf, have hearing loss or, need to talk to someone in your language.
Allowable time for Austudy
Allowable time is how long you can get Austudy while you’re studying.
Dependent or independent for ABSTUDY
If you apply for ABSTUDY, we’ll assess you as being dependent or independent for payment.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Gifting
If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.
Business structures
Your business structure may affect your and your partner’s payments from us.
What details you can view and update using your Centrelink online account
You can view, update or add information using your online account.