Most useful information

The pages voted most useful by other website visitors.

  1. Centrelink self service
  2. Centrelink online account

When you can access your Centrelink online account

You can use your online account 24 hours a day, 7 days a week.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Real estate income

This is lease or rent money you get from a property you own. It counts in your income test.

  1. Asset types
  2. Gifting

How gifting can affect your payment

If you or your partner gift money, income or assets, we may assess it in your income and assets tests.

  1. How we assess your claim
  2. Disability Medical Assessment

What happens after your Disability Medical Assessment

We’ll write to you to let you know the outcome of your claim or medical review.

  1. JobSeeker Payment
  2. When to claim

Starting your claim for JobSeeker Payment

You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.

  1. Carer Payment
  2. Who can get it

Income and assets test for Carer Payment

Your rate of Carer Payment depends on what you get paid in income and own in assets. The person you provide care for also has to have income and assets under certain limits.

  1. Health Care Card
  2. Who can get a card

What the benefits are of a Health Care Card

A Health Care Card entitles you to cheaper prescription medicines under the Pharmaceutical Benefits Scheme (PBS).

  1. Rent Assistance
  2. Who can get it

Payment special rules for Rent Assistance eligibility

If you’re 25 or younger, you may need to meet special rules to get Rent Assistance with an eligible payment.

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Page last updated: 16 July 2026.
QC 60800