Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Create your voiceprint
You can create your voice print over the phone. A voiceprint is a quick and secure way to prove your identity when you call us.
How much Newborn Upfront Payment and Newborn Supplement you can get
The amount you get depends on your family’s income and how many children you have.
What happens when your child turns 19
When your child turns 19, your eligibility for Family Tax Benefit (FTB) stops. There are also some things to know if they start tertiary study.
Payments that don’t show on your payment summary
Your payment summary won’t show some taxable payments you get from us. But if you get any, you'll need to report them in your tax return.
What the personal income test is for Youth Allowance for students and Australian Apprentices
We check your personal income to see if you’re eligible for Youth Allowance and work out how much you’ll get.
Income and assets test for Carer Payment
Your rate of Carer Payment depends on what you get paid in income and own in assets. The person you provide care for also has to have income and assets under certain limits.
Income Stream Reviews
Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.
myGov automated phone call scams
Scammers are using automated phone calls, or robocalls, pretending to be from myGov.
Income from scholarships for students and apprentices
Income you get from scholarships can count in your income test. It might affect your payments.