Most useful information

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Centrelink debts and overpayments
2. What happens when you’re overpaid

If you need information about past Centrelink debts

You have a right to access your Centrelink debt history and the information we use to make decisions about debts.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Top payments
2. Special Benefit

How to claim Special Benefit

Complete the following steps to claim Special Benefit. Before you start, check if you can get it.

1. How to manage your payment
2. Prepare to transfer to Age Pension

Transfer to Age Pension

If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.

1. Electronic messaging
2. How to manage your messages

Update your electronic messaging contact details

If you change your mobile number or email address, you need to tell us straight away.

1. Retirement years
2. During retirement

Loans and concession cards when you retire

There are other concessions and financial help you can get during your retirement.

1. Caring for elderly
2. Most useful information

Aged care claim for financial hardship assistance form (SA462)

Use this form to claim financial hardship assistance for your aged care costs.

Income from scholarships for students and apprentices

Income you get from scholarships can count in your income test. It might affect your payments.

1. Top payments
2. Carer Allowance

How to manage Carer Allowance

Understand your options and obligations for Carer Allowance.