- My Aged Care face-to-face services
- How we can help you
Aged Care Specialist Officer in My Aged Care face-to-face services
An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.
- Work Bonus
- How it works
Types of income we apply the Work Bonus to
We apply the Work Bonus to employment and self-employment income. You need to tell us how much you earn so we can apply the Work Bonus and income test.
- Top payments
- Assurance of Support
Who can be an assurer for an Assurance of Support
To give an Assurance of Support you must meet certain guidelines.
- Aged care calculation of your cost of care
- If you’re in financial hardship
Financial hardship assistance eligibility for aged care cost of care
Not everyone can get financial hardship assistance to help with aged care costs. You will need to meet eligibility requirements to have your claim assessed.
- Aged care calculation of your cost of care
- How to manage your aged care costs
Update your details if you get help with aged care cost of care
If there are any changes to you or your partner’s details, you need to let us know within 28 days.
Balancing dates if you were single and got income support
If you were single and got an income support payment for the entire financial year, we may balance your Family Tax Benefit (FTB) without you doing anything.
- Asset types
- Gifting
When gifting exceptions apply
We have some exceptions to how we assess gifting.
- Employment income reporting
- If you’re employed
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
- Parenting Payment
- Who can get it
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
- Help for myGov, online accounts and mobile apps
- myGov online help guides
myGov help - How to use video chat for appointments
You can use video chat to talk to us about some Centrelink payments and services using your myGov online account.