Support for foster carers and other non-parent carers
We support foster carers, grandparents, kinship carers and informal carers who provide ongoing care for a child.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Adopting a child
We have a range of payments and services to help parents care for their newly adopted child.
What families need to do at tax time
You can use our tax time tool if you got Family Tax Benefit, Child Care Subsidy or had a child support assessment in the last financial year.
Payments and support for Indigenous Australians
We have a range of payments and support for Aboriginal and Torres Strait Islander Australians.
Time limits for claiming family payments
There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.
Policies on our social media accounts
Our social media accounts should be safe and welcoming spaces. These policies help guide you when communicating with Services Australia on social media.
Social media in Services Australia
We use social media to communicate with the public and our stakeholders about our payments and services.
Social Media Policy for agency staff
The Social Media Policy outlines the responsibilities for Services Australia staff, including contractors, when using social media.
Write to us
Request or send us information about our payments and services in writing. Learn how to return mail to us if it’s not for you.