- Contact us
- When we may contact you
Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
- Low Income Health Care Card
- How to manage your card
Change of circumstances when you hold a Low Income Health Care Card
You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.
- Going overseas
- While you’re overseas
When you live outside Australia
How to make sure you stay informed and up-to-date when you’re living overseas.
Deduct tax from your payment
You can ask us to deduct tax from most taxable Centrelink payments. This can help reduce how much tax you may have to pay at the end of the tax year.
- Living arrangements
- Family and domestic violence
Helping others experiencing family and domestic violence
Here are some resources to help you support someone experiencing family and domestic violence.
- Aged care calculation of your cost of care
- If you’re in financial hardship
Financial hardship assistance eligibility for aged care cost of care
Not everyone can get financial hardship assistance to help with aged care costs. You will need to meet eligibility requirements to have your claim assessed.
- Meeting participation requirements if you’re under 35
- How to manage your participation requirements
Getting a medical certificate for Disability Support Pension
You may be exempt from meeting your participation requirements for a short time if you’re sick or injured. You’ll need to give us a medical certificate.
- Status Resolution Support Services payment (SRSS)
- How to manage your payment
How to report your Status Resolution Support Services payment income
If you or your partner get any income from work, you need to tell us. This is so we can pay you the right Status Resolution Support Services payment (SRSS) amount.
Proof of Life compliance reviews if you’re older than 80 and live overseas
If you’re older than 80 and live outside Australia you may need to complete a Proof of Life Certificate form.
- Aged care calculation of your cost of care
- How to manage your aged care costs
Update your details if you get help with aged care cost of care
If there are any changes to you or your partner’s details, you need to let us know within 28 days.