Most useful information

The pages voted most useful by other website visitors.

  1. Top payments
  2. Family Tax Benefit

How to balance your payment for Family Tax Benefit

We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.

  1. Family Tax Benefit
  2. How to balance your payment

Balancing Family Tax Benefit

What you need to do to balance your Family Tax Benefit (FTB) payments depends on your circumstances.

  1. What your commitments are
  2. Getting a medical certificate

How to upload a medical certificate

Instructions on how to upload and submit a medical certificate using your Centrelink online account or the Express Plus Centrelink mobile app.

  1. Special Benefit
  2. How to keep your payment

Getting a medical certificate for Special Benefit

If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.

  1. How to keep your payment
  2. Getting a medical certificate

What happens when you give us a medical certificate for Special Benefit

We use your medical certificate to work out if you need an exemption from your mutual obligation requirements for a short time. This is so you can keep getting Special Benefit.

  1. Early release of superannuation
  2. How to apply

If you need evidence of severe financial hardship for early release of superannuation

To access your super early, you need to meet some requirements. You may need to provide evidence.

  1. Retirement years
  2. Most useful information

Home Equity Access Scheme variation form (SA497)

Use this form to make changes to your or your partner’s Home Equity Access Scheme if you’re not registered for online services.

  1. Essential Medical Equipment Payment
  2. How to claim

Supporting documents for the Essential Medical Equipment Payment

When you claim the Essential Medical Equipment Payment (EMEP), we’ll ask you for some documents to support your claim.

  1. Contact us
  2. Find us

Video chat appointments

Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.

  1. Maximum loan amount
  2. Security for the loan

What you can use as security for a loan under the Home Equity Access Scheme

You can only use real estate in Australia as security for your Home Equity Access Scheme loan.

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Page last updated: 16 July 2026.
QC 60800