Most useful information

The pages voted most useful by other website visitors.

  1. Top payments
  2. Aged care calculation of your cost of care

How to apply for an aged care calculation of your cost of care

Follow the steps to apply for an aged care calculation of your cost of care.

Time limits for submitting lump sum claims and confirming income for Family Tax Benefit

You have 12 months from the end of the financial year to confirm your family income for Family Tax Benefit (FTB) or claim FTB as a lump sum.

What are immunisation requirements

Your child must meet immunisation requirements if you get Family Tax Benefit (FTB) Part A or child care fee assistance.

  1. Prepare to transfer to Age Pension
  2. Transfer to Age Pension

How to apply to transfer to Age Pension

If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.

  1. Maximum loan amount
  2. Security for the loan

What circumstances affect property value

Some circumstances may affect the value of the property you use as security for your Home Equity Access Scheme loan.

  1. Centrelink self service
  2. Centrelink online account

How to get help using your Centrelink online account

You can get help to use your online account.

  1. Home Equity Access Scheme
  2. Who can get it

Qualifying pensions for the Home Equity Access Scheme

You must be eligible for a qualifying pension to access the Home Equity Access Scheme.

  1. Maximum loan amount
  2. Security for the loan

When you have to pay costs for security for a loan under the Home Equity Access Scheme

You’ll be responsible for some of the costs involved with managing your Home Equity Access Scheme loan.

  1. Retirement years
  2. Most useful information

Home Equity Access Scheme variation form (SA497)

Use this form to make changes to your or your partner’s Home Equity Access Scheme if you’re not registered for online services.

  1. What your commitments are
  2. Getting a medical certificate

What happens when you give us a medical certificate for JobSeeker Payment

We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.

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Page last updated: 16 July 2026.
QC 60800