Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
Accessing our services
We have resources to help you use and manage our services. Find information in your language, news, forms, community groups and self-service options.
Residence rules for Age Pension
To be eligible for Age Pension you must meet the residence rules.
Who can get Carer Allowance
To get this payment, both you and the person you care for need to meet some rules.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Income test for Family Tax Benefit Part B
Family Tax Benefit (FTB) Part B is for single parents or carers and some couples who meet a 2 part income test.
Evidence for Essential Medical Equipment Payment
We may ask you for some evidence to prove you’re eligible for an Essential Medical Equipment Payment (EMEP).
Interest rate for loans under the Home Equity Access Scheme
We charge an annual interest rate of 3.95% that compounds each fortnight on the Home Equity Access Scheme loan balance.
Other forms you may need to complete - Carer Allowance
When you make your claim for Carer Allowance, we may ask you to give us more information.
Home Equity Access Scheme partnered application form (SA310)
Use this form if you have a partner and are applying for loan payments under the Home Equity Access Scheme.