Interest rate for loans under the Home Equity Access Scheme
We charge an annual interest rate of 3.95% that compounds each fortnight on the Home Equity Access Scheme loan balance.
Natural disaster support
Support for people directly affected by a declared natural disaster.
Medical evidence for Disability Support Pension
You need to give us medical evidence if you claim Disability Support Pension (DSP), or have a medical review.
Which payments are eligible for transfer to Age Pension
If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.
Residence rules for natural disaster support
You must meet residence rules to get Australian Government Disaster Recovery Payment, Disaster Recovery Allowance or the New Zealand payments.
Choosing your loan payments under the Home Equity Access Scheme
You can choose the amount of the loan you get under the Home Equity Access Scheme.
Create your voiceprint
You can create your voice print over the phone. A voiceprint is a quick and secure way to prove your identity when you call us.
Fake information about Centrelink payments
There are unofficial websites and social media accounts online sharing fake information about Centrelink payments that aren’t real or no longer available.
Paying tax on a Centrelink payment
You may have to pay income tax on your taxable Centrelink payments.
How to manage your Pensioner Concession Card
Your options and obligations for a Pensioner Concession Card.