Privacy using social work services
We respect your right to privacy.
What are primary school levels for child care fee assistance
We need to know when your child starts primary school and secondary school. We may ask this when you claim child care fee assistance.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Assets test for allowances
We use the assets test to help us work out if you can be paid an allowance and how much you'll get.
International social security agreement between Australia and New Zealand
Australia has an agreement with New Zealand to share responsibility for social security coverage.
How to claim a payment under the Pension Bonus Scheme
Complete the following steps to claim your Pension Bonus. Before you start, check if you can get it.
Working while you get Carer Payment
You may still get Carer Payment if you work up to 100 hours in a 4 week period. There are rules you need to meet.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
What happens when you give us a medical certificate for JobSeeker Payment
We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.
Report fraud
If you suspect someone may be committing fraud against Medicare, Centrelink or Child Support, you should report it.