Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
Making your relationship official
Your relationship can be official in a few ways. Your relationship may be de facto, registered or married. You may need to confirm your relationship status with us.
Living with others
Find out how living with someone can affect your payments and services from us.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
Moving house
Find out how moving house can affect your payments and services from us.
FIS gifting video
Watch this video to learn more about gifting.
How Mobile Service Centres can help
Our mobile service centres offer a wide range of services to meet the needs of rural and regional communities.
Who should apply for an aged care calculation of your cost of care
You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.
Supporting documents for Commonwealth Seniors Health Card
We’ll ask you for some documents and information to support your claim for a Commonwealth Seniors Health Card.
What Centrepay is
Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.