Financial Information Service live webinars
We have free webinars to help you understand your finances.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
When you call Centrelink phone self service
When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.
When and how to tell us about overseas travel if you get Family Tax Benefit
When you get Family Tax Benefit, you may need to tell us if you or your child are leaving Australia.
Documents you need to provide to give an Assurance of Support
There are important documents you need to give us to provide an Assurance of Support.
FIS gifting video
Watch this video to learn more about gifting.
Travel outside Australia rules for a Pensioner Concession Card
The travel rules of your main payment affect your Pensioner Concession Card when you travel outside Australia.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
Claiming again - Disability Support Pension
Before claiming Disability Support Pension (DSP) again, you should check you meet the eligibility rules.
Supporting documents for Additional Child Care Subsidy as a grandparent
When you apply for Additional Child Care Subsidy Grandparent, you may need to give us evidence.