Medicare phone lines opening hours are changing for patients in 2025

Published: 23 December 2024

The changes start from 2 January 2025 and affect the Medicare program and Medicare telephone claims lines.

The new the opening hours will be:

  • Monday to Friday 7 am to 10 pm local time
  • Saturday and Sunday 7 am to 7 pm local time.

Patients can manage most of their information with us online using Medicare self service.

The Medicare provider enquiries line opening hours will remain the same.

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Page last updated: 23 December 2024.
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