How to set up your account

You need to sign in through myGov to set up and use your Medicare online account.

Follow these steps to get online.

Step 1: check you’re enrolled in Medicare

You need to be enrolled in Medicare to set up your online account. If you have a Medicare card or number, you’re already enrolled. If you don’t, find out how to enrol.

Step 2: sign in through myGov

You need to sign in through myGov and link Medicare to create your online account.

If you already have a myGov account:

Sign in to myGov

If you don’t have one, learn how to create a myGov account on the myGov website.

Step 3: link Medicare to your myGov account

After you sign in to the myGov website, select View and link services, then the Medicare link button.

If you’re using the myGov app, select Services, then the plus icon, then Medicare from the list.

We’ll ask you some questions to make sure it’s you. It’ll take about 10 minutes and you’ll need your Medicare card.

We may ask questions about your last visit to your doctor such as the:

• date of your visit
• location of the medical practice
• name of your doctor.

You’ll know you’re set up when you can see Medicare as a linked service in your myGov account.

If you need help you can do any of the following:

• read the myGov help pages on the myGov website
• read more about Medicare online accounts
• call the Medicare program line for general enquiries.

Step 4: download the app

When you’ve linked your Medicare online account to myGov, you can use the Express Plus Medicare mobile app. The app makes it easier to manage Medicare and claim online.

Find out more about the Express Plus Medicare mobile app.