Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

It’s never too early to start planning.

How we can help

We can explain how:

  • financial products work
  • a change to your personal circumstances may affect your financial situation, in the short and long term
  • to find resources to help you with your financial matters.

This information can help you take control of your finances and make informed financial decisions.

What we can’t do

We aren’t financial planners or counsellors. We don’t:

  • sell or give advice
  • prepare financial plans or tax returns
  • recommend investments
  • tell you how to invest your money
  • buy investment products
  • make decisions about your pension
  • recommend financial advisers.

How to choose a financial adviser

Watch this video on choosing a financial adviser.

Read more about choosing a financial adviser on the Moneysmart website.

You can find a free financial counsellor on the National Debt Helpline website.

Confidential information

Any personal information given to us is confidential. It may be used to adjust the rate of your Centrelink payment, if information you give us shows that the rate is incorrect.

Page last updated: 9 December 2024.
QC 39656