Aged care

We have information online to help you understand aged care requirements.

This video tells you about how the Financial Information Service can help you to understand the cost of aged care, including the:

  • different terms they use
  • fees you have to pay.

You can call us to speak to a FIS Officer by calling the Centrelink Older Australians Line.

Just say Financial Information Service when you’re asked why you’re calling.

Other videos

Watch the videos about:

Contact numbers available on this page.

Centrelink older Australians line

Use this line if you’re an older Australian and need help with your Age Pension or another service.

Monday to Friday 8 am to 5 pm

There are other ways you may want to contact us.

Page last updated: 6 January 2025.
QC 52797