Natural disaster

Payments and help for people directly affected by bushfires, floods or other natural disasters.

We have multiple system updates and changes to some of our content and services

Support for people affected by the heavy rain and flooding in Western Queensland

Support will be available for people affected by heavy rain and flooding in Western Queensland. Claims will open on Tuesday 1 April 2025 at 2 pm local time and can be made online. More information will be available soon.

Additional support for people affected by North Queensland floods

More areas affected by the floods in North Queensland are eligible for assistance. Read more about support for North Queensland Floods, January - February 2025.

Support for people directly affected by Ex-Tropical Cyclone Alfred

Support is available for people directly affected by Ex-Tropical Cyclone Alfred in NSW and QLD. Read about assistance for New South Wales Ex-Tropical Cyclone Alfred, March 2025 and Queensland Ex-Tropical Cyclone Alfred, March 2025.

Australian Victim of Terrorism Overseas Payment (AVTOP)

If you’ve suffered harm or have a close family member who has died as a direct result of a declared overseas terrorist act, read more about AVTOP.

Page last updated: 14 December 2021.
QC 60042