Natural disaster

Payments and help for people directly affected by bushfires, floods or other natural disasters.

We have multiple system updates and changes to some of our content and services

Support for people affected by bushfires in Western Victoria, December 2024

Support has been extended to additional Local Government Areas affected by the bushfires in Western Victoria. Claims will open at 2 pm local time on Friday 7 February 2025 and can be made online. More information will be available soon.

Support for people who've lost income due to North Queensland floods

We have help available for people who've lost income because of the floods in North Queensland. Read about assistance for North Queensland Floods, January - February 2025.

Australian Victim of Terrorism Overseas Payment (AVTOP)

If you’ve suffered harm or have a close family member who has died as a direct result of a declared overseas terrorist act, read more about AVTOP.

Page last updated: 14 December 2021.
QC 60042