Natural disaster

Payments and help for people directly affected by bushfires, floods or other natural disasters.

We have multiple system updates and changes to some of our content and services

Support for people affected by Ex-Tropical Cyclone Alfred

Support will be available for people affected by Ex-Tropical Cyclone Alfred in NSW and Queensland. Claims will open on Tuesday 11 March 2025 at 2 pm AEDT and can be made online. More information will be available soon.

State government assistance for Tropical Cyclone Alfred

There is financial assistance available if you've been affected by Tropical Cyclone Alfred. Depending on where you are, check if you can get support from the Queensland Government or NSW Government.

Support for people affected by North Queensland Floods, January - February 2025

Support has been extended to additional areas affected by the floods in North Queensland. Read more about support for North Queensland Floods, January - February 2025.

Australian Victim of Terrorism Overseas Payment (AVTOP)

If you’ve suffered harm or have a close family member who has died as a direct result of a declared overseas terrorist act, read more about AVTOP.

Page last updated: 14 December 2021.
QC 60042